This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering wheel vibrates when going 55mph and over. Tired have been balanced and aligned I bought new tires and rims and got them balanced and aligned as well spent a lot of money and it-??s still an issue. Vehicle pulls to the left, even with an alignment done. Taken to multiple shops they -??can-??t find the issue-??.. my brakes grind, squeak, but again they said they are perfectly fine. My touchscreen turns off randomly for days won-??t turn on nothing works on it and because of that I can-??t put it in ECO mode, use navigation, or any other features and because VW couldn-??t replicate the same issue they can-??t fix it despite my many videos I showed them. I have only had the car since Feb 26,2024 and put more money into this than I-??d like.
Vehicle-??s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
I purchased a brand new 2021 VW Atlas Cross Sport. In January I started experiencing major electrical sensor failures including automatically opening the windows, engaging the electronic parking brake when in motion, power steering sensor warning, engine warning and epc warning. VW has told me this is a wiring harness failure and they have over 6000 cars with this problem and can not give me a date as to when the parts will be available. I can not drive the car any distance for fear it will break down as I have had to have it towed once already. VW of America has provided no resolution for time to fix this brand new car.
The vehicle collects snow/ice while you are driving causing it to violently shake. Rcm from VW called told me to keep driving when it is violently shaking because the snow will melt while your driving in -10 degree weather. I have had vehicles that collect snow when it is parked or go through a 15 inch tall drift but never this bad and never while driving at a constant speed. I have had to pull over multiple times on a 35 mile drive on paved roads to clean snow out and risk getting hit by other vehicles. Which has actually almost happened twice. Otherwise it starts to shake so bad I fear I will loose control and roll the vehicle. Has happened every time we get a snow storm. I have had or driven over 20 vehicles and have never had a vehicle collect snow while I was driving 55-65 mph.
- Allen, NE, USA
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- Norfolk, VA, USA