LED strip for day time running light went out in both headlight assemblies within 9 months/14k miles of each other. Had to replace entire headlight assemblies. Passenger side at 49k September 2023 and driver side at 63k June 2024.

- Midlothian, VA, USA

LED strip on front left headlight went out at around 60K miles when we purchased the vehicle.

- Dumfries, VA, USA

The Day Running Light LED strip of both headlights stopped working at around 55,000 miles. The fix for this includes replacing the whole unit which comes to around $2k for both headlight units. It seems unreasonable to have to replace both units at around every 55,000 miles. Many people might not have the funds and this could also lead to people buying third party headlights that might be installed incorrectly since it isn-??t just a lightbulb and people might also not find a need to replace it at all which could lead to a safety issue. In conclusion it-??s unreasonable to have to pay $2k every 55,000 miles to replace both headlight units. These LED strips also can-??t just be replaced as they-??re incased in the unit and can-??t be changed out like you would be able to with a regular lightbulb.

- Fayetteville, NC, USA

LED daytime running lights went out a few weeks ago at the same time, then yesterday both headlights went out at the same time as well. There have been no damages or wrecks in my vehicle and I am the only owner. There are no warning lights and according to the MyVW app, everything is fine. I cannot see well while driving at night anymore and this will cost me $2,000 to replace at only 60,000 miles.

- Haughton, LA, USA

We have an open case with Volkswagen, but the remedy part is on back order, in the meantime we have to use this unsafe car. The dealership where car was purchased from is not providing a loaner/rental despite being told by our Volkswagen care team specialist that he is obligated to. The car emergency brake comes on at every stop(I-??m shook at every stop, knots in my stomach every single stop I make, stop sign, trying to park, red lights), driver side front and back windows open spontaneously, non stop beeping(anxiety inducing) when car is parked idle, driver side window doesn-??t open manually pressing the button, CAR DOES NOT LOCK On driver door, like not at all, alarm will go on sometimes when opening, but it is never locked posing a serious threat, anyone can open my door if I am stoped at a light, or idling in car. Car can be stolen at any point, I feel unsafe and very distressed.

- Staten Island , NY, USA

When on level ground, head lights aim towards the ground at about 10-15 yards from vehicle. When this happens you can-??t see the upcoming road or side of the road. It appears as if you-??re doing too fast and over running the head lights. In the attached picture, there-??s light from another source but on a dark road you can imagine how difficult it is to see.

- Alpharetta, GA, USA