This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have several issues. My main concern is when turning on an incline (hill or mountain), my vehicles rpm's rev up and I am unable to stop it for several seconds. Sometimes, it will clunk and the rpms will go back to normal after sever seconds but most times the vehicle just jerks and the rpms come back down. I drive through a street with a 4 way stop very often and the issue happens every time. Secondly, i am not sure if its my steering or my brakes but when i come to a stop there is a clicking noise at my pedal and it makes it a little tougher to stop the vehicle. I can be at a full stop and if i push my brake pedal down more, it will click multiple times. I have also noticed this jerk/click when i make a sharp left turns such as in a parking lot. My vehicle jerks a bit while it clicks and i am concerned something will brake while i am turning or stopping and my wheels wont stop.
My 2021 Volkswagen Atlas is having an issue with a faulty wiring harness in the driver-side door that causes the car to brake unexpectedly while driving in traffic, putting me at risk of causing an accident or being rear-ended. This issue also causes the windows the randomly roll down, and I can no longer lock or unlock the driver's side door. When I put the car in drive, the warning light for the door being open comes on the dashboard and it plays the warning sound as if the door is open. I first contacted Darcars Volkswagen in Silver Spring, MD regarding this issue on March 22, 2022, and was referred to Volkswagen Customer Care because there is no ETA for when the part will be available for the fix. Volkswagen cannot provide a rental or loaner car for me at this time, leaving me without a car and making loan payments on a car I cannot drive due to the electrical issue. I have asked Volkswagen to buy back this car at my loan pay-off amount since they cannot provide transportation while they fix this issue, and they do not know when the issue will be fixed. Volkswagen has yet to answer my request to buy back the car.
My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.
I purchased a brand new 2021 VW Atlas Cross Sport. In January I started experiencing major electrical sensor failures including automatically opening the windows, engaging the electronic parking brake when in motion, power steering sensor warning, engine warning and epc warning. VW has told me this is a wiring harness failure and they have over 6000 cars with this problem and can not give me a date as to when the parts will be available. I can not drive the car any distance for fear it will break down as I have had to have it towed once already. VW of America has provided no resolution for time to fix this brand new car.
The EPC light came on and caused the vehicle to stop working, steering, brakes, sped, were affected immediately as I was on the interstate.car was basically limping. I dropped car off at dealer and they said it was misfiring due to bags gas. Car has 8000 miles and was only 9 months old. Repairs cost over $2000 and they said it was not covered under warranty as the fuel injector was damaged after what they said is bad gas. It is a know issue the fuel injectors are bad with the VW atlas. The government needs to stop VW from selling vehicles in the states and needs to recall the atlas for safety issues as this caused me to almost crash my car due to a faulty fuel injector!
- Port Huron, MI, USA
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Adaptive cruise control (acc) disengages and shows acc error, if the car was remotely started after the SUV is parked with acc still on. Driver must turn off the car and manually restart, or ensure that the acc is turned off before next remote start. VW is aware of this and it is commonly discussed on all VW consumer forums. VW has known about this for over two years and describes it as a software programming problem. Still no repair, and was not disclosed to us when purchasing. After several trips to the dealer, I was able to find this probelm on the VW forums. Dealers are claiming all sorts of reasons for the problem, especially operator error.
Adaptive cruise control malfunctions and is rendered useless when vehicle is started utilizing remote start. Vehicle must be stopped turned off and started with push button in order to clear the malfunction and use cruise control. Volkswagen usa technicians told dealer technician that there is no fix for the issue.
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA