When turning my vehicle to the left or right at slow speeds, the steering wheel rattles and wants to auto correct to a straight position. This has caused my wife and I to almost collide with other parked vehicles. The GPS in my vehicle has recently started to go haywire and fail to give any correct guidance. I plugged in my iPhone to use my CarPlay Map and the issue transfers over to the gps on my phone as well. The moment I unplug the phone, the issue resolves on my phone but resumes on my vehicles gps. My heater won-??t take affect until I reached approx 80 degrees. I begin to raise the temp and the rear vents begin to blow hot air at the high 70-??s while the front of the vehicle remains at AC. Once i hit 80 degrees the heater turns on at the front of the vehicle. The issues all started when I had a module replaced in my vehicle. Approximately time issues began was first week of March 2024. I have videos showing the rattling steering, the haywire gps and the HVAC issues.

- Santa Clarita, CA, USA

We own a 2020 VW Atlas SE W/Technology. This vehicle has grossly failed to meet reliability expectations. Of most concern is the repeated failure of the vehicle's electric power steering rack. This component has been replaced 3 times on my vehicle. Each failure has been accompanied by a creak in the front suspension and a clunk in the steering movement. I have asked VW of America to extend the warranty on my vehicle as this failure and it's the history of failures lead me to believe I will encounter this issue again very soon. VWOA has denied my request so far stating that my warranty had already expired. I reminded them that they had already extended my warranty for a separate mechanical issue that I experienced with both this vehicle and my previous vehicle, a 2018 VW Atlas involving the cylinder head. Between the steering rack failure and their handling of a dangerous issue with faulty door harness wiring that caused the vehicle's autonomous emergency braking to engage in traffic, I sincerely believe that NHTSA needs to get involved to mandate additional recall campaigns or warranty extensions on these vehicles to protect consumers.

- Madison, VA, USA

Steering gear feeling loose & making noise going down the road. Steering wheel shake & vibration. No warning lights initially. Few hours later when steering vibration was at it worse, the front end collision warning light with cruise control light came on. Dealer said system needed recalibrated & steering gear needed to be replaced. Stated it is a common, complaint/diagnosis but no recall from VW. $3000 to repair! Car definitely doesn-??t feet safe at highway speeds

- Spartanburg, SC, USA

My 2020 Volkswagen Atlas has been in and out of the shop. We purchased this vehicle in April 2020 with great hopes...we've been loyal VW customers and have owned 2 other VW vehicles prior. Issues began mid-Aug 2020, the check engine light turned on and we began hearing a rattling noise coming from the steering wheel when turning the wheel and began smelling a burnt odor coming from the engine. At this time, the VW shop did the following: The electro-mechanical steering was replaced and the acf valve was removed & replaced. Issue persisted. Went back in late Aug 2020 for the exact same issues as before; VW shop removed and reinstalled the acf filter once more. Rattling wasn't addressed. Taken again to the shop Oct 2020 for rattling in undercarriage, and this time we were told the sway bars were causing the rattling noise. Those were replaced and the rattling noise subsided. Forward to beginning of Nov 2020, and the airbag light turns on; shop keeps the vehicle for 13 days, removes and reinstalls airbag sensor. Two days after we receive our vehicle, the airbag light turns on again. Shop keeps our vehicle for 63 days, removes and installs the door wiring harness. By end of Feb 2021, airbag light is on again; shop updates the airbag control module. We have not had airbag light come on after this most recent repair, but we are now experiencing brake sensor issues: We have had a 'apply the brakes' alert come on while driving on the highway, as well as a 'front collision warning' come on while there are no other vehicles remotely close to us at the time. Obviously, we are concerned for our safety while driving this vehicle.

- San Antonio, TX, USA