This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has 11K miles. Took the vehicle in to repair a tire with a nail. My alignment was off (I thought I was feeling a shake anyway). Had the alignment fixed but a week later (first time on the highway) my vehicle is shaking far too much to be the road. All tires are in good shape as they were checked during the alignment. Shaking does not occur while driving under 45 mph.
The car randomly does not accelerate at low speeds when changing lanes in traffic, has a screeching noise upon acceleration that VW says is a normal loud noise because its too expensive to repair all the vehicles (that's the exact words from the VW mechanic). I have a video that shows the problem with exceleareation yet VW tells me they're nothing wrong with the car. The sway bars have been replaced two times in 6 months and the problem still isn't repaired. The auto collision randomly works.
Purchased vehicle 4/18/2020. SUV was shaking and told the seller. They stated they would fix when they did the sticker and registration. Attempted to fix the shaking by road force balance. Was told was a flat spot so they replaced rims and tires with a set off another truck. Still shook and was pulling to right. They attempted fixing the tires and did road test balancing on 4 separate occasions. The truck still shakes excessively and pulls to the right. I contacted corporate and the dealer. They stated that they did what they could and no longer wish to do anything else. It is a safety concern as my wife and twin 16 month old girls will be in the SUV. We purchased it brand new and has been shaking since then. It shakes at 40-60 miles an hour. So highway speeds. It is not suitable to be driven on highways at those speeds.
Struck a large pothole with driver's side front wheel while traveling 15mph on a roundabout which apparently caused the side airbags to deploy. No body damage and no appearance of suspension damage. Tire and wheel remained intact, drove straight to dealership for closer look/explanation as to why all side airbags deployed.
- Weston, WI, USA
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- Liverpool, NY, USA