This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact is concerned that the front seat passenger would not function properly and passenger could possibly be injured or death.
The manufacturer has not provided a fix to the airbag recall in a reasonable amount of time. It-??s been 3 months and my family is not able to ride in the front passenger seat which is a huge inconvenience for us. We-??ve often had to take multiple cars because of this issue.
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The passenger side airbag has been switched off due to a fault in something. So if I have a passenger in my front passenger side and am in an accident, the airbag will not deploy which could cause a multitude of safety problems and possibly cause a fatality. I took my car in 6/15/23 to the dealership and they did confirm that my car was effected by this recall, however, they did not have a fix for it. My light indicating that the passenger airbag is off has been on for over a month. I have contacted Volkswagen and their response to me was "just don't put anyone in the front seat". That response is simply unacceptable when my family and friends lives are at stake. This is approximately the 10 safety recall on this vehicle.
- Coppell, TX, USA
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The contact owns a 2019 Volkswagen Atlas. The contact stated that on three separate occasions, the passenger-??s side air bag malfunction warning light illuminated with an occupant seated in the passenger-??s seat. The air bag sensor, the air bag, and the air bag module were each replaced on three separate occasions by the dealer. The manufacturer was also notified of the failure. After the latest failure, the contact was financially compensated for the multiple repairs and was assured that the vehicle was safe to drive, and that the defect was repaired. Recently, the contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Volkswagen (VW) initially reported the fault in the wiring of the passenger airbag on March 29th. However, as of June 10th, 2023, they have not provided a remedy for this issue. This is concerning for me as I have a large family, and the need to use the passenger seat is necessary most of the time.
My vehicle is part of the recall for the passenger airbag and the airbag light on the dash is illuminated. There is still no remedy available and it has been almost 3 months. I am unable to use my passenger seat and feel like a fix has not been made available in a timely manner.
The contact owns a 2019 Volkswagen Atlas. The contact received notification of the NHTSA Campaign Number: 23V215000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that the air bag warning light was illuminated. The dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised not to use the front passenger-??s side seat until the repair was completed and to take the vehicle to the dealer. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Hi our front passenger airbag light keeps going in and out. I've called the Volkswagen care line the local dealer in south hills Pa. No one was any help. I have 2 children in car seats 2 teenagers and mom and dad. We can't even take this car out anymore. This been going on for months now.
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bag) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
VW Atlas has been at VW Service Repair center since 5/2/23 to fix air bag light and ABS warning signal. Last status (5/5/23) software errors were reported by service team, preventing car from being useable/driveable.
The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer and was informed that the passenger-??s side air bag wiring associated with the seat heater and air bag was faulty and needed to be replaced. The contact was informed that the failure might prevent the air bag from deploying in a crash. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised not use the passenger-??s side front seat until the vehicle was repaired. The approximate failure mileage was 58,000.
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The front passenger air bag warning light has been coming on intermittently for over 6 months now. It first began on a 4-hour trip, chiming the whole 4 hours while a passenger was in the seat, unable to move to another seat due to occupancy. The vehicle was brought into the dealership and sensor was replaced. Since then, the warning has continued to come on intermittently and the vehicle was brought into the dealership 2 additional times with no fix. Being told by Volkswagen to have no one sit in the front passenger seat until a remedy is found is unacceptable especially for those who do not have a choice to not have that seat occupied.
Receiving sporadic "Error: Air Bag" warnings this occurs whether there is or isn't an occupant in the passenger seat. It can occur 30 times a day or none for several days.
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at various speeds, a message indicating an air bag error was displayed. Additionally, an audible message indicating the same failure was heard. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V152000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 60,000.
Complaint: Vehicle owners observed the dashboard airbag warning light flash sporadically on while driving. Passenger seat occupant detection mat, control module, and harness failure. (Failed parts are available) The passenger airbag system failed, jeopardizing the safety of the driver and all the occupants. The parts associated with this failure have been confirmed and inspected by the dealer. Dealer Diagnoses: RO 84066 - 74778: -??Airbag light and airbag warning are not currently on. Test drove, could not duplicate concern. Connected battery charger, performed GFF, B1225F1 passive occupant detection system mat shield wire, open circuit (Passive/sporadic) stored in airbag module. Inspected passenger seat harness and occupant detection connectors, no problems found. Recommend replacing detection mat. Detection mat replacement requires replacement of seat harness and occupant detection control module.-?? Dealer Repair: RO 85716 - 80008: -??Replaced occupant detection mat, control module, and seat harness per diagnosis on repair order 84066. Removed passenger front seat. Replaced lower seat cushion, occupant detection mat, control module, and seat harness. Reinstalled seat. Connected battery charger, performed GFF, performed occupant detection basic settings. Cleared codes. Confirmed operation of occupant detection, seat heater, and seat adjustment.-??
A D V E R T I S E M E N T S
- Holland, MI, USA