10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
2,929 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Volkswagen Atlas brakes problems

brakes problem

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2019 Volkswagen Atlas Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #9

Jun 192019

Atlas

  • 11,000 miles

A D V E R T I S E M E N T S

The car is 6 months old. We have 5 documented cases of the vehicle stopping/braking on it's own for no reason. The dealer and VW corporate do not have a fix and suggested we keep driving it to get more documented occurrences. The vehicle poses an extreme safety risk at this time due to faulty braking assist mechanisms. 2 of the 5 occurrences involved it throwing the parking brake on by itself and the other 3 were drastic slow downs with nothing around. All incidents reports are attached and are exactly what was turned into the dealer and VW corporate.

- Salisbury, MD, USA

problem #8

Aug 152019

Atlas

  • 375 miles
I was driving down a road going 35 mph and suddenly the automatic braking system engaged causing the vehicle to slam on its brakes almost completely stopping. There was no advance warning that this was going to occur (e.g. sound or dashboard alert). Further there were no cars in front of me, no pedestrians, or anything else that could have caused the front collision automatic braking to engage. Thankfully there was no vehicle immediately behind me or they would have surely crashed into me.

- Columbus, OH, USA

problem #7

Aug 072019

Atlas

  • 200 miles
Automatic collision braking system engages in sudden and unexpected braking when there is no obstacle (or cars) near vehicle. Automatic brakes have stopped car to a halt without warning when driving on or turning on slight slope city street that levels out to the road. The sudden braking has almost caused collisions as vehicle stops for no reason without warning in middle of street/traffic. Very concerned as no way to turn off system and afraid to drive vehicle for fear it will stop automatically for no reason in heavier traffic or on bridge where angle of road/bridge may slope. The sudden braking has occurred twice this week at location I have to drive to every day and cannot bypass.

- Madison, MS, USA

problem #6

Jun 142019

Atlas

  • 1,200 miles

A D V E R T I S E M E N T S

Auto braking system causes car to brake when exiting a driveway. Alerts to the road as an obstacle when going down an incline. The system reads road as an obstacle, like a person or car. Braking system causes car to brake leaving driveways. Car comes to a complete stop, engine cuts off with car in traffic - oncoming traffic. This is the brake manuevering system - reads road as a hazard causing the car to automatically apply the brakes. Brakes are applied suddenly and the force is as if I am being hit at a high speed from behind. That is what I thought happened. Takes 15-20 seconds to restart the car, during which time I 'm in traffic or half in traffic and half in the driveway subject to great bodily harm from other cars those that do not expect me to be stopped there or from cars behind me this places me, my family, passengers and other drivers at great risk of harm. This has happened numerous times and at numerous different speeds. Each time I have been lucky to have avoided being hit. I have been told that this is how the car is designed and that there is no fix for this except to turn off the system which also turns off the system should a hazard appear before my vehicle. I was required to turn off the system myself because VW has stated it is a liability for them to turn it off. The date listed is the first time it happened but it has happened close to a dozen times. I have taken the car in twice only to be told that there is nothing they can do as the system is operating as designed. VW has told me that the system cannot differentiate and to ensure the braking does not go on (although it will still beep and alert) I must exit all driveways no faster than 3 mph. When exiting into high traffic areas, such as where I live this will place me at grave danger.

- Northridge, CA, USA

problem #5

Jul 262019

Atlas

  • 3,800 miles
Vehicle has a faulty front facing camera that has or had a data issue that causes the vehicle to immediately stop without warning and the parking brake to engage. I took the vehicle to tom wood Volkswagen where they confirmed the issue, and said it had happened some place else as well. This will easily cause rear impact crashes because the vehicle abruptly stops in the middle of the road without warning.

- Zionsville, IN, USA

problem #4

Jul 032019

Atlas

  • 3,000 miles
From the parking lot of a large shopping center we tried to turn onto the main road. We pressed the gas pedal and started to accelerate, went a few feet and then the car slammed on the brakes itself when we were about halfway into the lane. We then had to press on the accelerator a few times and it finally kicked in and started moving again. Thankfully no one was coming in that llane as we were stopped halfway in it. The same exact thing happened the next day and then it also happened two times in reverse backing out of a driveway.

- Edmond, OK, USA

problem #3

Apr 252019

Atlas

  • 700 miles

A D V E R T I S E M E N T S

Car brakes by itself thinking there is another vehicle in front of it. This has happened on 3 occasions took it into the dealer and they say everything is ok dont follow to close. They seem to not understand that there is no vehicle in front of our car. This could be a pretty bad situation if the vehicle desides to slam on the brakes with a semi truck behind you.

- Kent, WA, USA

problem #2

Mar 292019

Atlas

  • 1,500 miles
The contact owns a 2019 Volkswagen Atlas. The contact stated that the brake safety feature engaged when driving on an incline or over bumps in the road. The safety feature caused the vehicle to come to a complete stop. The contact stated that the engine area emitted a beeping and grinding noise when the engine shut down. The contact had to place the gear into park, then reverse, and then restart the engine to regain normal function. The contact spoke with larry H. miller Volkswagen (10205 West papago fwy, avondale, AZ 85323, (480) 865-3991) and was informed that the vehicle was performing normally and the safety feature engaged when it sensed an incline. The dealer advised the contact that the maneuver braking system could be disengaged to stop the incline detection. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 1,500.

- Litchfield Park, AZ, USA

problem #1

Mar 212019

Atlas

  • miles
My battery died while driving and I had no control of brakes or wheel

- Milltown, NJ, USA

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