This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Passenger Air Bag light comes on at random times, even when sitting in seat. It says the airbag detection system may be faulty and the airbag may not deploy when needed. There is a recall for some Volkswagen's but not mine. This light has been coming on for 2 years and it sounds like the recall but since my VIN number is not in the recall, I cannot get it fixed. I believe this may be the same problem as can be life threatening in an accident or another time. I would like Volkswagen to check and fix this under the recall that was made in 4/2023. Please help if you can.
Brake booster fault warning, brakes want to lock up. Rear seat belt buckles won-??t allow belt buckle to insert. Have received brake booster fault several times recently. If I stop motor and restart warning goes away and brakes function correctly.
Vehicle @ Danbury VW for repairs; per service advisor rear passenger seat belt was ripped/damaged; this seat belt is used on my child-??s car seat and has not been involved in any incidents that would cause damage. The contact stated that the damage to the seatbelt in the second passenger seat row was repaired by the dealer. It was brought to their attention that the child car seat used in second row was the cause of the damage. However, upon trying to begin using the second row seating again, another fray in the seatbelt was found by the contact.
The 2nd row driver's side seatbelt buckle on my 2018 VW Atlas became deformed and broken. I took the vehicle to the dealership because a recall was made on these buckles for becoming unusable and unsafe due to child restraint interference breaking them. Volkswagen refused to fix the recalled buckle, citing it must have been an outside influence, however only child restraints have been used in seating positions, nothing has been done in the vehicle otherwise to substantiate these claims. We are the only owners of the vehicle. Because of the weakness already identified in the buckle housing, I feel this is not out of the realm of possibilities for this buckle. Volkswagen marked the vehicle as having recall work completed on this vehicle, however it has not been completed.
- Greensboro, NC, USA
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My wife and I have a 2018 Atlas. We have two children, and their car seats are placed on the second row seats. We have been noticing that the latch for the seat belt buckles securing their car seats were coming undone. It would latch down and we would pull it to confirm it's securely latched. Then we would be driving it normal but later upon removing our children from their seats, would realized that the seat belts became undone. I did research and found VW Atlas 2018 model did have that safety issue and issued a recall for the affected vehicles I typed the VIN number into the nthsa and the VW website and could not find a recall for our vehicle. We never got a recall notice either. This is a major safety issue for our children, which needs to be remedied asap.
In the last 6 months I have purchased two 2018 Volkswagen Atlas SE SUV's both vehicle had a faulty seat belt buckles in the rear seat section. Under pressure of car seat installation and/or normal use these buckles have been deemed faulty by a Volkswagen dealership and I was advised to not use the buckle until a replacement was ordered. The easiest way to visually see the defect is to look at the buckle and if the red depress button raises above the exterior plastic it is considered faulty and should be reported to the dealership. I have attached one normal photo and a faulty photo.
The contact owns a 2018 Volkswagen Atlas. While driving less than 5 mph, the vehicle slid onto a curb, causing damage to the rear passenger side wheel. The contact stated that both the driver and passenger side curtain air bags and the front passenger side air bag erroneously deployed. Also, the front driver and passenger side seat belts were damaged. The cause of the failure was not determined. The vehicle was towed to a body shop. A police report was filed and there were no injuries. Hawk Volkswagen (2861 West jefferson St, joliet, il) and the manufacturer were notified of the failure. The VIN was not available. The failure mileage was 2,000.
There have been seven recalls on the 2018 Atlas launch edition. Cook VW in fallston has refused to repair at least 5 recalls. It's been months and they haven't repaired anything. We took faith in these people and they could care less for my family's safety. Today we got a recall letter about the ignition. That makes 6 recalls they will not fix. Multiple occasions. Don't have dates but they should be in the database at this dealership. They all happened in 2018.
While my family and I were driving in our week old 2018 Atlas we stopped at a red light and my wife who was securely seated in the passenger seat with the seatbelt on all of a sudden hit the dashboard. We pulled over amediately and upon further investigation we found out that the seat belt became unstitched from itself by the floor anchor.
Volkswagen dealer service department has informed me that they cannot release my vehicle without fixing the 69X1 seat-belt recall issue. They state that Volkswagen has no eta on the fix, effectively leaving me without my vehicle for some unknown amount of time.
A D V E R T I S E M E N T S
- Dallas, GA, USA