NHTSA — Exterior Lighting Problems

4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,455 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Volkswagen Atlas lights problems

lights problem

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2018 Volkswagen Atlas Owner Comments

problem #5

Apr 092024

Atlas

  • miles

A D V E R T I S E M E N T S

Atlas has LED headlights - which should outlast the length of any car. First, the left low beam headlight failed. The following week the right low beam headlight failed. Took the car to VW. I was told that it would at least $5,000 to have operational headlights. I asked why LED headlights failed when they are designed to outlast any foreseeable length of any vehicle. VW refused to do any diagnostic work to determine if the cause of the LED failure was due to an electrical issue. (Reddit mentions a problem with electric switches that would cause LED failure.) The value of my Atlas is double the cost to repair the headlights. It would appear this is an electronic issue. The manufacturer has said they will not help because they do not replace headlights. When I asked about the electronic aspect of the LED lights, the VW representative acted like they had zero idea the LED lights were controlled by electric switches. I cannot be the only consumer out there driving an Atlas (only at night) because there is no value in investing $5k on headlights for a vehicle that is only worth $10k - and LED lights should outlast the vehicle.

- Hollywood, FL, USA

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problem #4

Jan 172020

Atlas

  • 52,800 miles
While driving on at least 10-12 occasions as of today, 1/28/20, the error:airbag message has popped up on our screen behind steering wheel both with a passenger present and without. Then the light on the dashboard indicates that both airbags are turned off. Also, there appears to be an electrical issue with the drivers visor light. It will turn on when you move the mirror slightly but if you open the mirror all the way it blinks a few times then turns off.

- Grand Rapids, MI, USA

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problem #3

Feb 192019

Atlas

  • 12,000 miles
The passenger side's headlight suddenly shattered while I was driving in the city, on a paved road. It's important to note that there were no other vehicle around or ahead of me when the incident happened.

- Sacramento, CA, USA

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problem #2

Dec 032018

Atlas

  • 19,000 miles
Left fog lights sporadically blink on and off for no specific reason. This happens during normal driving conditions, and while stopped at red lights.

- Baton Rouge, LA, USA

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problem #1

Nov 302018

Atlas

  • 18,475 miles
My vehicle battery died after refueling. And I had to call for roadside assistance for a jump. Vehicle infotainment system showed 2 messages: 1) 12 volt battery low and recharge while driving 2) error start/stop system

- Detroit, MI, USA

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