After owning the vehicle for only three weeks, and having the transmission replaced twice... yes, twice, the vehicle continues to have a grinding noise in the engine that the technicians can't figure out. VW designed a piece of junk, and do not have qualified technicians to deal with all the issues the Atlas comes with.
This was the start of the issues, the dealership and executive office eventually replaced the vehicle with a new one after 34 days of having the vehicle in my possession and 30 in a loaner car.
Other issues were:
1) Wind noise due to weather stripping not being applied correctly.
2) Screws holding in the headlamps weren't put in straight which Volkswagen claims is normal.
3) Brown oily like substance throughout the engine compartment. VW claims it's normal and only rust inhibitor
4) Grinding metal on metal noise from I believe the right front when turning vehicle off. Per VW, they are aware of the issue and aren't sure what to do about it or how to handle yet. When I picked up the replacement vehicle that was manufactured 2 months later I was told that they corrected newer vehicles in production but aren't sure what to do with ones on the road...
5) Rattling noise by passenger seatbelt and door.
Paying for a 7 passenger SUV, was in a Golf and Passat for 31 days. 2 months and 2 days from delivery of first vehicle to delivery of replacement.
- Kevin B.,
Suwanee, US
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A D V E R T I S E M E N T S
After owning the vehicle for only three weeks, and having the transmission replaced twice... yes, twice, the vehicle continues to have a grinding noise in the engine that the technicians can't figure out. VW designed a piece of junk, and do not have qualified technicians to deal with all the issues the Atlas comes with.
- jeco20, Winter Garden, US