This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The epc light will come on at anytime. Meaning while driving on a street highway or freeway. Which is a safety issue. The veichle will lose power and start to shake. The light will go off once turned off and turned back on. There most be some electrical issue. Not sure why there has not been a recall on the 2018. They have many complaints and issues. This has been an issue for months.
I was driving on the highway with my family in stop and go traffic when my car turned off on its own while still in Drive. The car has an "Auto On/Off" feature that we had disabled so it should not have, for any reason, done this. We had a semi-truck behind us that nearly rearended us. After putting the car in park, in the middle of the highway, and restarting the engine the car turned off again less than 10 minutes later. This car has a brand-new battery and purge control solenoid (after a check engine light) due to this issue, thinking it would fix it.
The vehicle randomly shuts down when slowing to a halt or after coming to a halt..a prompt to manually restart the vehicle then pops up on he dashboard screen. The most recent event occurred on date below
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. I am hearing that has happened alot. I AM SELLING THIS CAR AS SOON AS I GET IT BACK. It has had engine issues since 6 months owning. NEVER BUYING VOLKSWAGON AGAIN.
A dangerous cam shaft failure led to sensors near the cam shaft and a piece of the metal housing being broken off due to the cam shaft failure. The cam shaft failed at normal highway speeds and stopped the engine on the highway. Vehicle is still undergoing repairs at -??Automotive Tech, Inc.-??
- Miami, FL, USA
Search CarComplaints.com for these popular complaint phrases...
Engine shuts down unexpectable at a stop sign/light and when driving in parking lots. A message on the dashboard comes on "Manually restart the vehicle" This has happen several times (at least 4 times) in the past few days
Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with -??check coolant-?? alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I-??m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.
Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.
Replaced a failed water pump at 78,831 miles on 11/03/2022 and that replacement part failed again at 98,022 miles on 12/26/2023.The dealer would not cover either replacement. The first was outside vehicle warranty and the second was outside the 12k mile part warranty period. This model/trim was not covered under the class action lawsuit related to water pump failure. I-??m reporting this so you are aware that
Today 3 times while driving my car braked on its own, emitted a loud noise and -??Brake Booster Faulty-?? displays along with the ABS and Brake late. It also told me to power off the car. Prior to this there were no problems however I am now worried for safety reasons.
The car started to feel like it had the shivers. Could feel some kind of vibrations of sorts. Some time prior to this the car would stall when it would switch with the engine start stop function. We were told nothing was wrong with it. Prior to the vibrations or around the same time the check engine light went on. We took the car to the dealership and were told we had low pressure in one of the cylinders and near low in some others. They recommended a new engine.
While driving down the road the vehicle automatically shuts off without power brakes or power steering. Must come to a complete stop put the vehicle into park and the vehicle will then restart. Has happened twice in one week.
Our 2018 V6 SEL Volkswagen Atlas is the recipient of a defective fuel injection system. Through discussion with VW service and maintenance staff, as well as research in online VW specific forums, there is defective fuel injectors found in various VW Atlas year and differing engine vehicles. Our particular vehicle had a malfunctioning, defective fuel injector (fuel injector for Cylinder 6) which resulted in massive carbon build up. There is no real detection system for a faulty, leaky fuel injector according to VW service. The carbon build up began with misfiring check engine and ECP error codes. Upon taking it to the dealer, we were made aware that the carbon build up also resulted in mechanical failure of components within Cylinder 6. This would affect drivability of the vehicle while on the road, resulting in severe power or ability to drive loss. Other additional factors aside from the faulty fuel injection system, is the valve gasket was also leaking oil through to spark plugs 2-4, which could result in vehicle fire. We are not sure if the faulty gasket is a result of the faulty fuel injector system. The 2018 VW Atlas was a first year model release, and would not be surprised if significant design flaws and defects are a risk with this vehicle.
In June and early July of 2023 the vehicle-??s engine shut off while driving at least 4 times. Shut off occurred while driving at low speeds while in a parking lot, coming out of an intersection, and when approaching a stop sign. When the car shuts off you lose control of steering and braking is difficult. You have to shift the vehicle into park and restart the engine. We took the vehicle to VW dealership who inspected and replaced the charcoal canister and N80 purge valve. Vehicle operated normally for 10 months until late April 2024. In the past month the vehicle has shut off a dozen times while in operation. Similar to before it occurs at low speeds while starting, stopping, turning, and even while driving in reverse. The vehicle is currently back at the dealership to address this. Their initial response was that they couldn-??t reproduce this condition, and the check engine light doesn-??t come on for this issue, so there-??s nothing mechanically that they need to fix. I-??m escalating this issue with VW service. This issue has not caused an accident yet, but very likely will if not addressed. Some basic research online indicates that this is a somewhat common issue with VW Atlas models. Someone needs to look into this situation before someone is killed.
At approximately 91,500 miles, the "coolant low" warning came on. I pulled over, filled the coolant reservoir (it was only just barely too low). (I keep coolant in the trunk because at 75,000 miles the same thing had happened, with no incident other than needing to be refilled). I was 2.5 miles from the dealership, so I then drove another 1 mile, during which no warnings came on but the vehicle stopped and failed to restart. White smoke came from under the hood and the tail pipe. At the time I was on a road where the speed limit is 45 mph, and I was completely disabled in a middle lane, at high risk of collision with oncoming traffic. It was towed to the dealership, where I was told it would require a complete engine replacement.
EPC light came on and shut the car down at highway speeds. Car was incapacitated. Had car taken to dealer and was told the computer indicated a problem with the fuel injection wiring harness. Was told this is a common recall for 2018 Atlas and Tiguan models but my vin was not included in the recall but could not give me a reason. Had to pay to have wiring harness replaced. Contacted Volkswagen and they refuse to acknowledge a safety issue with my vehicle even though there are open recalls on the wiring harness that shut my vehicle down while driving. My family could have been seriously injured or we could have caused a major accident because this car was somehow excluded from inclusion and notification of the recall
My vehicle alerted me that I needed to start my vehicle, while I was driving. I had accelerated to a speed of about 25mph, when I got this alert. My vehicle stalled and I pulled over to restart, but my vehicle would not restart again. I had my vehicle towed to VW of ST AUGUSTINE. I took 2 days for my vehicle to be diagnosed by the dealership. Upon speaking with VW of St AUG, I advised that I had not had any notification of engine lights and/or system failure issues. I advised I was hearing no tapping and/or whining noises at all. This incident was very scary and put my life and other lives in jeopardy. My vehicle was unsafe to operate and I was not aware. I was informed by the dealership that they had no way detecting an issue of this manner without taking the engine apart. I was advised that a pulley inside my engine bent and cause another piece to brake. They are advising I need a brand new engine which will cost $16k to replace. For an issue, no one was aware was going on.
Car turns off while in traffic and the auto start is turned off. Have to put it in park and click the start button. When it stars ABS, park assist, tire pressure and other dashboard lights turn on.
2018 Atlas SEL Premium 3.6L V6. Currently at VW dealership for warranty work. Vehicle has had coolant leaks in the past where dealer replaced water pump. Atlas in for the third time for misfiring in cylinder 6 and other misfiring engine codes. They found issues with the head cylinder gasket and will be replacing the head gasket. There are blogs about this issue throughout the internet.
A D V E R T I S E M E N T S
- Bossier City, LA, USA