This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Volkswagen Atlas. Within weeks of owning the vehicle, there was a failure with the strut mounted system. Furthermore, an abnormal rattling noise was heard on both sides of the front end of the vehicle. In addition, the front assist with autonomous emergency braking system engaged several times without warning. The failure caused the vehicle to seize while in motion with no other vehicle nearby. The dealer (danbury Volkswagen, 29 sugar hollow rd, danbury, ct 06810, (203) 744-5201) had the vehicle for over two months for servicing. The cause of the failures was not determined. The manufacturer was notified. The failure mileage was not available.
Brand new 2018 Atlas battery problem - battery drains completely in less than 3 days when car is switched off and parked in attached garage. Happened twice in two months. Service responded by saying there are several computers that drain battery even when car is shutdown. Suggested to drive for 30 mins every 2 days. The battery drained the second time inspite of following these instructions. Complete battery drain in less than 3 days even with car completely switched off in garage is unacceptable.
The ignition switch, if pressed, will turn off the engine while the car is in motion. The ignition switch is next to the shift gear and may be accidentally pressed, causing the car to stop while in motion. This is a safety risk which may cause injury or death.
- Miami, FL, USA
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- Bethel, CT, USA