This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Doors continue to lock and unlock in the back where my children sit. This is while we are driving down the road. Front passenger door does not unlock or lock.
The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving approximately 15-20 MPH and approaching a stop, while decelerating, the vehicle inadvertently shut off. The START/STOP feature became inoperable. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle rolled into an intersection. While her husband was driving, the START/STOP feature became inoperable. The contact stated that the -??START/STOP System/Restart Manually-?? message was displayed. The vehicle was taken to the local dealer, who drove the vehicle for approximately four miles but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
When braking normally, the AEB alert tone sounded, and the display showed a red BRAKE warning with "Brake Booster Failure" displayed on-screen. The brakes then became extremely sensitive and caused the car to abruptly grind to a stop with full ABS action. This occurred in traffic, and the car behind me narrowly avoided a collision due to the uncommanded abrupt halt. I pulled over and the error cleared itself after a few seconds. I pulled the diagnostic error codes from the ECU, and this is the output: 0213 [0x0000D5] Archive (inactive) C10A329: Vacuum sensor, Implausible signal Single Vacuum Pressure Sensor sends no valid data Status bits: 1 Priority: 1 Frequency: 1 Unlearning index: 84 Odometer: 27031 km Date, time: 2023.03.27 09:34:50 Paramteric values: 00 00 80 18 32 00 00 00 CF 47 00 00 02 FF 00 5E 02 40 B0 00 00 00 10 Status: Confirmed (This is from a previous activation, but the recent one is the same). This is the third time this has happened, but the first to put me in actual danger of a crash. I have previously brought this to the dealer but no fix was applied. They were aware of this happening on other vehicles but they did not have a fix. The model year after was recalled due to wiring issues, but my car has never been recalled for anything related. I believe this is a significant safety issue and should be addressed by the manufacturer before it causes a serious incident.
The Passenger Air Bag light comes on at random times, even when sitting in seat. It says the airbag detection system may be faulty and the airbag may not deploy when needed. There is a recall for some Volkswagen's but not mine. This light has been coming on for 2 years and it sounds like the recall but since my VIN number is not in the recall, I cannot get it fixed. I believe this may be the same problem as can be life threatening in an accident or another time. I would like Volkswagen to check and fix this under the recall that was made in 4/2023. Please help if you can.
Vehicle would indicate normal assistance features were no longer available. Then after sitting for the evening and trying to start in the morning the car would not turn over. Could recharge the battery and turn over no issues. Again after sitting for a little while the car battery would be dead again and not want to turn over.
- Olympia, WA, USA
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Airbag error light keeps popping on and beeping this is a problem because I have a family that ride in the car with me and this has been a problem long before I purchased the vehicle so why haven-??t it been fixed yet
I have a recall on my vehicle that is potentially life threatening if the vehicle is in an accident and the manufacturer has no remedy for it yet. What do I do?
The contact owns a 2018 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated regarding the passenger-??s side air bags. The steering wheel button functionality was inoperable. The contact stated that the steering wheel failure was repaired under an unknown recall campaign; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
My atlas just stalls out and shuts off completely when I-??m at a light or just sitting-?? sometimes it-??s starts back up sometimes I have to wait. The engine light come on or I would get a reading my auto /shutoff is error.
My trucks breaks has given out multiple times almost causing accidents in the middle of driving with no warning. Message on dash says faulty breaks, break failure before it quickly goes away. The abs break light comes on and the car stalls almost causing me to get rear ended. I purchased the car Oct 12,2021 car start having issues December 2021. It is extremely dangerous to drive. I took it to car max in forth myers fl when I almost hit a tractor trailer WITH MY CHILDREN IN THE CAR ! Carmax refused to look at my vehicle or give me a rental for it being unsafe. This has happened on multiple occasions. I shouldn-??t have to pay for something like this to get fixed when I was sold a faulty car from the start. I have spoke with a few Lawyers over this matter about CarMax and Voltswagon. I only have one photo I don-??t have a chance to take other photos when it happens because Im to busy trying not to get hurt.
The contact owns a 2018 Volkswagen Atlas. The contact stated that while the vehicle was parked in the garage, an abnormal odor was detected. The coolant warning light was illuminated. The vehicle was taken to the dealer on several occasions and diagnosed with a faulty water pump and head gasket. The dealer was unable to identify where the coolant was traveling to. The dealer refilled the coolant and replaced the timing belt, head gasket, and water pump three separate times however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.
Vehicle goes into emergency mode for 4th time. Happened twice in 2 days. A total of 4 times in 5 months. With no warning, multiple warning lights come on and the car applies emergency braking until the car is brought to a stop. There is no opportunity to choose a safe place to bring it to a stop. Driver is unable to accelerate until car is parked and restarted. The 4th time this happened, was on an interstate traveling at 75 to 80mph with vehicles around traveling at same speeds or in excess of that speed. Luckily there was an opening on the shoulder that I was able to quickly pull the car into and the car behind me didn't rear end me. This is the 4th time it's happened and could have caused bodily harm. VW does not care. A software update was performed in February that was supposed to fix the problem. Because it didn't, VW wanted to replace my entire ECM because they thought it was faulty. After threat of buyback did they finally start digging into the car. Techs found a faulty relay switch. They replaced it and said problem couldn't be recreated so it was fixed 'as far as anyone could tell' and didn't need a new ECM.
This has happened 3 times now. When driving, all emergency notification lights come on without warning and the car applies emergency braking. The driver is unable to accelerate and must come to a stop immediately or the car does it for them. The only way to then drive again, is to park it, turn the car off, and turn it back on. When that is done, almost all warning lights disappear and the car behaves as though nothing ever happened. The only error that the vehicle shows is an error with the start/stop system and says that the engine is on due to system failure. If you manually turn off start/stop, then all warnings are gone. Usually, when the car is turned off and driven a second time after that, no warnings (not even start/stop) appear. This has happened at 65mph on cruise control, at 10mph in a parking lot, and at 50mph. The first time it happened, a stored code for multiple passive MINIfaults appeared, but dealer could not recreate problem and I was told to drive it and call if it happens again. 3 months later, it happened again with completely different variables in driving prior to it happening. When brought in to the dealer, the same code was thrown in addition to a code about low battery output. VW warranty engineers determined it needed a software update. After software update was performed, the new code of the battery output level went away. 2 months later, the same thing happened again at a different rate of speed. No check engine light was ever on, nor is it presently on. There is no warning that this is going to happen. The driver has no choice but to stop the car immediately in its tracks and turn it off. The driver is unable to determine a safe place to pull the car over to until they have turned it off and back on and virtually all warning lights have disappeared.
When the vehicle is in motion, specifically when accelerating but at a low speed (when the doors would normally auto lock) the locks attempt to 'unlock' repeatedly. There is also a light in the cargo area that doesn't turn on consistently and sometimes flickers when the car is running, in park, and the rear gate is open.
Two weeks ago, our 2018 Atlas displayed faulty steering lock. Vehicle was disabled and towed to dealership. After $1,300 in repairs with new steering module, the vehicle displays this again, and won't move. Vehicle is at dealership again and is dangerous because if this happens when driving, the vehicle won't steer and is going inoperable.
Our electrical systems seem to have weird mishaps. Sometimes our lights stay on even if we close all doors and lock the car our check engine light comes on and off often. Sometimes the quick starter/electric start won't work. This all happens randomly and the engine light will be on when we start the car or while we're driving.
A D V E R T I S E M E N T S
- Lindale, TX, USA