10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
11,572 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Volkswagen Atlas brakes problems

brakes problem

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2018 Volkswagen Atlas Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #6

Jul 032018

Atlas

  • 4,446 miles

A D V E R T I S E M E N T S

Automatic braking system is faulty. When I pull out of driveways or parking lots the sensors are activating and the maneuver braking is applied and the car comes to an abrubt stop in the middle of the road. Everytime this has occured there has not been an object or car present. This system is faulty and dangerous. I have 3 children in the back seat and this makes me very concerned for their safety when I drive this vehicle. VW service is looking into the issue and has given me a loaner Atlas that is doing the exact same thing. I have a video of the issue occuring.

- Montrose, CO, USA

problem #5

Jun 152018

Atlas

  • miles
Notified on 06/15/18 that my vehicles brake calipers were manufactured with insufficient chrome coating which could lead to the formation of gas bubbles and create a soft brake possibly resulting in a crash. There was a stop sale associated with my VIN on 05/25/18 but I was not informed until 06/15/18. On 06/15/18 I was told to stop driving the vehicle and have it towed to the dealership immediately. There is still no eta on when parts will be available or when my vehicle will be returned to me.

- Moseley, VA, USA

problem #4

May 302018

Atlas

  • 11,000 miles
2018 Atlas sel, equipped with autonomous breaking to "prevent" collisions. When vehicles travel down an incline like a driveway, the emergency breaking feature will unexpectedly engaged, causing the vehicle to come to a complete and sudden stop. When this occurs, I have no control over the continued movement of the vehicle. I am required to change gears and/or restart the vehicle in order to move the vehicle again. This poses a extreme safety issue as the vehicle will shut down when you are attempting to pull out of a private drive and on to a active roadway, increasing the risk of a side on vehicle collision. Issue was reported to VW service department. Service manager was able to duplicate the issue. Service manager also tested another VW Atlas on the sale lot with the same feature. Strive manager reported that the same issue occurred with the other Atlas as well. Service department was unable to correct the issue, reporting the vehicle is "operating as designed." Issue was reported to Volkswagen. After a three week period, Volkswagen reported that they were declining to take further action on the issue, stating the vehicle was 'operating as designed." This issue poses a major safety issue no only to the driver and occupants of the vehicle, but to other motorists on the road. Volkswagen has been given notice of the issue and refuses to acknowledge of take action.

- Gilbert, AZ, USA

problem #3

Jun 202018

Atlas

  • 1,000 miles

A D V E R T I S E M E N T S

On multiple occasions our 2018 VW Atlas has had its emergency braking feature engage in an unexpected and dangerous way. Specifically, during urban driving when having to traverse the normal dip from driveway to street, across a gutter or other low point, the emergency braking system abruptly halts the vehicle and disables movement. When this occurs it is extremely jarring and shuts down normal operation, requiring some sort of gear change or restart. It occurs more frequently when accelerating faster over the dip resulting in a more bumpy movement. It is a major problem when you're attempting to turn into moving traffic quickly. It leaves the vehicle and passengers especially vulnerable as we're perpendicular to oncoming traffic. As a mother of 3 small children in car seats, I am extremely concerned.

- Alexandria, VA, USA

problem #2

Apr 152018

Atlas

  • 2,955 miles
I was turning left on a busy road out of a parking lot and had all three of my kids in the car with me. My emergency brake turned on without any warning and stopped my car heading East/West in traffic heading North/South. My foot was on the gas trying to get out of the way and suddenly the emergency brake turned off and my car sped forward into the traffic. I was able to swerve to the side and get out of the way of other cars before any accidents were caused. This is extremely dangerous and could have killed myself and all three of my children.

- Gilbert, AZ, USA

problem #1

Dec 132017

Atlas

  • 1,025 miles
I came to a full stop as I was about to exit a driveway. Since there were no vehicles approaching from either direction and there were no obstacles in front of me, I stated to pull out of the driveway when the autonomous emergency braking system suddenly and abruptly stopped my vehicle with no justification. This type of system failure can result in injury.

- Thousand Oaks, CA, USA

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