This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Toyota Yaris. While driving 5 mph, the steering wheel shook while making a turn. In addition, the front driver side wheel made a popping noise while turning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 31,532.
No incident yet. But a constant steering problem from day 1. steering overly sensitive and needs constant adjustment to drive straight. If adjust too often starts to smoke! can't drive for long because of stress. Every touch on the steering wheel moves the steering! brought to Toyota to repair twice, two different dealers, but only aligned the tires and adjusted the steering tilt--mechanical non-necessary adjustments but no technical repair. Brought to an outside mechanic who said the steering of too loose and needed Toyota technical adjustment (after test driving and coming back with a very overpowering smoke smell!). gave up on Toyota taking the problem seriously and competently working on my car. Just drive it on short trips around town, and though constant swerving in my lane, no accident yet, thank god. Will rent a normal-steering car for long trips, will never buy Toyota again. Would trade this one in but it was a gift and I like everything else about it, except for the unsafe steering especially above 40 mph and the uncomfortable seat that makes long trips out of the question because of resulting backaches. Main problem in a nutshell: Power-steering overcorrects and too loose; needs constant back and forth adjustment in vain effort to drive straight. Thank you for you attention to this serious problem.
Bought vehicle on 3/7/10 while drove vehicle around 30-40 mph the vehicle pulls gradually either side. When direction is corrected, the vehicle goes on other side, correct it, goes on other and cycle goes on. Apparent problem may be something with the steering system. The Toyota vehicle technician repaired the vehicle for wheel alignment, but the problem is still here. The technician said the vehicle is new, the tire would take time to wear out and vehicle steering would correct itself. Now the mileage is 1000, there is no improvement. I have not driven this in freeway, until today. I scared to drive any more. I can cause accident driving more 40 mph.
- Hayward, CA, USA
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The steering in my 2010 Toyota Yaris. I took the car to the dealer and told them the steering wheel was not centered. I left the car for 3 hours and came back and all they wrote on the paper was the tires were low on air. That was not true I had check that and also let the car get 1450 miles on it so the tires would wear in correct thing that would make the steering wheel centered. Then I went back to get the car and it took it for a test ride and it was not right. Then I took a ride with mechanic he knew what I was talking about then they took the car to align the front end and it still was not centered the steering wheel. Also when I asked the service manager was the steering wheel centered he said they did the aliment and would say they centered the wheel. This electric steering is not right and handles very bad. Its a new car. This is a problem the day I got the car.
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- Orocovis, PR, USA