This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since Toyota replaced the air bags as part of the airbag recall back in 2019 in my 2007 Toyota Yaris (VIN: [XXX]), the airbag signs always stayed on; I'm just worried if this prevents the airbags to deploy in case of a crash. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Toyota Yaris. The contact stated while driving 35 MPH, the air bag warning light and "Passenger Air Bag Turned Off" warning light illuminated. The vehicle was taken to the independent mechanic who diagnosed the failure was related to NHTSA Campaign Number: 19V741000 (Air Bags) and referred the contact to the dealer for assistance. The contact stated that the warning lights including the seat belt warning light had been illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 125,000.
The contact owns a 2007 Toyota Yaris. After the vehicle was repaired per NHTSA campaign number: 17V006000 (air bags) by mossy Toyota (4555 mission bay dr, san diego, ca 92109, (858) 581-4000), the air bag warning indicator illuminated. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 28,000.
The contact owns a 2007 Toyota Yaris. The contact stated that the air bag indicator remained illuminated and would not turn off. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist because the vehicle was in algeria. The failure mileage was 59,000.
Takata recall the air bag did not deploy when I hit black ice went off a 150ft cliff up North shouldn't be alive seat belt did help.this happen Dec 12018 in the early morning was going to work and went around corner hit guard rail first passenger air bag didn't deploy at all on my way to truckee can, happen right after bishop ca went to trama
Takata recall. The contact owns a 2007 Toyota Yaris. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Toyota of pullman (8683 wa-270, pullman, wa) informed the contact that they would order the parts and would notify him when they arrived. The contact had not received any further communication for six months. Toyota of pullman was contacted again and stated that they would order the parts again. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall the recall was issued on 5/23/16. Today is 9/19/17 and the recall is still incomplete. They have failed to provide a solution to this issue in a timely manner. Sixteen months is a long time to wait...especially when every time you ride as a passenger you run the risk of being severely injured or killed by the defect. We make sure that our children ride in the back, but if the airbag was to deploy and send metal shrapnel flying though the front seat, there is a chance that they could still be injured or killed. This is completely unacceptable. This is our daily form of transportation. I would rather have no airbag than to run the risk of myself, my children or my husband being impaled by metal shrapnel. This needs to be fixed...immediately.
Takata recall received interim notice, but did not receive any remedy notification later. Just received auto airbag settlement notice today. Called local dealer to follow the notice of getting the airbag replaced asap, and they said they had nobody there to operate the computer to verify my car was under the recall & call back another day. How come I could verify the same day on my phone & the dealer could not? now, I need to take my wife to the hospital & will not be able to contact the dealer until later. So two complaints; no remedy notification & delay by the local dealer.
(Toyota case # [xxx]) - on 7/14/2017, I phoned the Toyota phone number listed on the attached document, indicating that my vehicle had a "safety recall" beginning 2009, requiring the "sound insulator ssc (17T0C90C)" to be replaced (see attached letter -to follow). Although they claimed to have replaced it "on 4-8-2009, order # 0913552", I don't recall this to be true because I do not recall ever receiving any mail regarding this issue. I requested representative [xxx], to provide me with such documentation. She then said that the recall time period ended and that I had only 6-12 months to tell them that this replacement was defective. As per the documentation, the driver would not be able to detect this unless checked by the service dept. It was determined on 5-17-2017 to be defective, needing replacement when I brought my car to the dealership for a periodic oil change (see attached document - to follow). I asked [xxx] to have her supervisor review our taped conversation and contact me with the appropriate replacement. It appears that even if they can substantiate that they replaced it back in 2009, my contention that it is illegal for them to pose an arbitrary 6-12 month cut off period for a replacement at no charge to the owner. As of this writing, I did not get a call back or even an E-mail response from Toyota. Please intervene on my behalf because a "safety recall" issue must be adhered to by law and if the one put in as a replacement (like the takata airbag recall), then Toyota is liable and responsible to replace that defective one too. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2007 Toyota Yaris. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (big island Toyota at 808-969-3122) and was informed that the recall remedy parts were on backorder, and that the contact would be placed on a waiting list the manufacturer was made aware of the issue and informed the contact to call a local dealer. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/09/17
Takata recall. The contact owns a 2007 Toyota Yaris. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall; I received a recall notice on 2-22-17. I called the Suburban Toyota dealership and received little information. I was told to call back in a month or two and maybe the parts would be available. This recall is several years old. Why am I just now being notified? I. when the recall was first announced I checked to see if my vehicle was on the list and it was not. I received my notification on 2-22-17.it is my understanding that less than 15% of the affected vehicles have been repaired. Imagine my surprise when I discovered that I have been driving a car containing an explosive device that could rupture any time conditions are right. Toyota does not seem to be overly concerned with my safety or anyone else's.
Takata recall I received a safety recall notice, and contacted burien Toyota to have the fix performed. I was told that the airbag was "on back-order" and that I should call back in 5-6 weeks. I do not believe this fix is being performed in a reasonable amount of time. The recall notice calls this an "important safety recall" and says that I should not have passengers in the passenger seat of my car. If the recalled part fails, it can "result in serious injury or death." Why is Toyota taking 5-6 weeks after sending us the notice to fix this problem" am I supposed to quit driving my car for the next two months while they order a part that they have known for months to be defective" this is irresponsible.
Takata recall. The contact owns a 2007 Toyota Yaris. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
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