When accelerating from a stopped position, the car fails to go forward. This incident has occurred six times and often seems to be at the worst times, such as pulling into a busy road from a stop sign. The car will start to accelerate and stop with no response from the gas pedal for 3-5 seconds. There have almost been a couple of accidents with this vehicle because of this issue. No check engine light or any light at all came on in the car when this incident occurred. This vehicle has been taking to the dealership and the problem has been mentioned to them, however with no codes to read for the OBDII they claim there is nothing they can do about it.

- Yuma, AZ, USA

On three separate occassions, when applying the gas pedal, the car did not immediately accelerate. One time I was pulling out across two lanes of traffic and the accelerator was to the floor and nothing happened for about 5 seconds. The last time happened today, 11/3/23, leaving a gas station entering traffic. I hit the gas pedal and it was 3/4 the way down before the car moved which, once again, could have caused a accident pulling out into traffic. I took the car into Jones Junction with the complaint and they could not find any issues after allegedly checking the fuel pump. Online other individuals are having the same problem.

- Forest Hill, MD, USA

On May 30, 2023 at approx. 11:30am I was leaving the car wash located at 2330 Olympic Hwy. N. Shelton Washington. The automatic bar pushed me through the car wash to the end where it left you. There was a slight grade downwards to the highway (Olympic Hwy. N.) I touched the gas peddle slightly and the car surged forward across the SB lane where a car traveling SB had to slam on its brakes to avoid a collision. My car continued across to the NB lane where it struck a vehicle in the drivers side rear quarter panel. I had slammed on the brakes but not quick enough to avoid the collision. The brake was slow to respond when I applied them. I'm thinking what may have happened as this is a gas electric hybrid that the gas engine kicked in instead of the battery when I gently applied the gas peddle which caused it to surge forward.

- Belfair, WA, USA

On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.

- Portland, OR, USA

While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.

- Prospect, KY, USA

While steadily accelerating on a freeway onramp, the vehicle suddenly accelerated, surged and gained speed rapidly without my control. I took action by braking and slowing the vehicle to a safe freeway speed. Thankfully no one in my vehicle was hurt and no other vehicle was near during the incident. There were no warning messages. The first time I experienced this unintended acceleration was the first month when this brand new vehicle was purchased from a local Toyota dealer. I was turning into my driveway from a residential street, the car suddenly accelerated while I was in the middle of turn. I immediately/emergently stopped by stepping on the brake, I could have crashed into the power pole if I did not stop. Because this was a new car, I convinced myself I was unfamiliar with its controls. But since the second occurrence, I am greatly concerned about this random "unintended acceleration". The Toyota Venza had been dropped off at our local Toyota dealer for inspection and hopefully repair.

- Bellevue, WA, USA

Twice in the (almost a)year I-??ve had the Venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected. The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident. Second time was just over 10000 miles on 1/12/2021

- Mcminnville, TN, USA

The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the owner needed to report the failure to the dealer for the TSB to be accessed. The approximate failure mileage was 5,500.

- Elkins Park, PA, USA