The power door lock actuators in Toyota vehicles from this year model are defective. They only last about a year or two before they stop working. Replacing the actuator is a very time intensive procedure and the component is not cheap either. Our vehicle has had three of the four door lock actuators fail in less than three years. We purchased the vehicle new and the actuators failed under normal use. I have another older Toyota with well over 200,000 miles and the actuators work just fine. This type of failure on a simple everyday component is unacceptable. A quick search around the internet will reveal that the actuators failing is a common theme among newer Toyota vehicles. This defective part exists in almost every Toyota car and some SUV and truck models. Toyota is unable to produce a reliable door lock actuator.

- Sherwood, AR, USA

On 10/08/14 upon making a long turn off of the interstate onto a service road at less than 45 mph, the panoramic roof shattered. The vehicle was taken to the local Toyota dealership immediately to be replaced under warranty. We were first told defective glass. After 6 months, there is a popping sound from the roof when making turns or going over things like railroad tracks and the roof has begun to leak. Took the vehicle in for the leak repair on 8/7/15. As of 8/17/15 the roof is leaking again and the popping sound is getting worse and sounds like another breakage is near. Were told that this was an issue that Toyota couldn't fix due to a lack of structural supports in the roof which allows for excessive chassis flex and advised to live with it if possible. This is a major safety concern that Toyota needs to address. Other Venzas have also had the same issue.

- Huntsville, AL, USA