This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I complained to a Toyota Dealer about this problem in 6-2017. The took it for a road test and the car did not do it and it did not record a code. So they could not find a solution. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the car is not under power, it is coasting and depressing the gas pedal has no effect on the engine speed. After this period the electronic link is automatically restored and the engine is again responsive to pressure on the gas pedal. I have been dealing with this scenario ever since I purchased this car in 8-2013. It seems to be happening more frequently. Needless to say, it is a very dangerous situation. I no longer feel safe driving this car..
On hwy vehicle wouldn't stop or steer, lost all power and control. Came to stop in the median, had to have towed, cause is listed as :173600410, C1201, C1241, C1441 Toyota of irving called to inform me that they were not able to recreate the problem and that the vehicle is operating as designed by the manufacturer.
The contact owned a 2013 Toyota Venza. While driving 60 mph with the cruise control activated, the brake pedal was depressed, but failed to respond without warning. As a result, the contact crashed into another vehicle a police report was filed. The contact sustained bruises to the right leg and chest area that required medical attention. The vehicle was towed and deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 48,112. Updated 05/16/17 updated 12/04/2017
The below issue was first reported to the appropriate Toyota representatives and to NHTSA in 9-2013. It has occurred 36 times since the car was purchased new in May 2013. At this writing the car has less than 6000 miles on the odometer. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the car is not under power it is coasting and depressing the gas pedal has no effect on engine speed. After this period the electronic link is automatically restored and the engine is again responsive to pressure on the gas pedal.
The contact owns a 2013 Toyota Venza. The contact stated that while at a complete stop, the vehicle accelerated without warning and crashed into a building. A police report was filed. There were no injuries. The failure was not diagnosed by a mechanic. The manufacturer was made aware of the failure. The failure mileage and current mileage were 100,000.
Depressing the acceleration pedal has no effect on engine speed for up to 3 or more seconds. This situation has occurred approximately twelve times since car was purchased new in May 2013. It now has 1200 miles on the odometer. Car has been returned to the dealer twice for this reason without result. The last dealer visit in September 2013, I was advised the "drive by wire" system was operating to specification and there was no fix for the problem presently. Further, it is a problem common to the Venza model as well as certain other Toyota models.
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- Hoffman Estates, IL, USA