This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought the car used, the very first day after purchase there was smoke coming from the front brake area. No warning lights or anything else weird, just smoke. Now, about a month later, the brakes sometimes feel as if they're locking up and not letting go, but also not stopping the vehicle properly. Smoke is also coming out of the front brake area again. Seeing as this is 2019 and it's a 2013 car, there is no warranty left on the car. I've done some research and found some information about an internal leak inside the master cylinder. A problem that is hard to replicate for a dealership, warranty or not. Decided to look for recall info about the brakes for this car when I chose to make a complaint to the NHTSA. I will also notify Toyota about the problem. I'm hoping that by replacing the master cylinder, the problem will be solved.
On hwy vehicle wouldn't stop or steer, lost all power and control. Came to stop in the median, had to have towed, cause is listed as :173600410, C1201, C1241, C1441 Toyota of irving called to inform me that they were not able to recreate the problem and that the vehicle is operating as designed by the manufacturer.
The contact owned a 2013 Toyota Venza. While driving 60 mph with the cruise control activated, the brake pedal was depressed, but failed to respond without warning. As a result, the contact crashed into another vehicle a police report was filed. The contact sustained bruises to the right leg and chest area that required medical attention. The vehicle was towed and deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 48,112. Updated 05/16/17 updated 12/04/2017
The vehicle had 5900 miles when a loud screeching started coming from the front driver side. The brake wore unevenly and damaged the rotor. Toyota did not stand behind their product.
While applying pressure to my brakes to stop at a stop sign (~ 30mph), my brakes started to grind and my ABS, vsc and emergency brake lights came on. This has been happening frequently over the past month or so at various times (while on the highway, braking, just driving, etc) at various speeds. I've also noticed that the steering becomes tight. I have not lost control of my car. I am concerned about the safety of my braking system. I've brought it in to have it looked at, however, I was told that the codes couldn't be read so they had no plan to repair the problem.
- Peabody, MA, USA
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While coming to a stop after dropping off my daughter the brakes started making a loud clicking noise. Later while coming to a stop at a red light the brakes acted like they did not want to stop and as I pressed as hard as I could the brakes locked and the car slid into the back of a truck stopped at the red light.
The contact owns a 2013 Toyota Venza. The contact stated that the brake pedal was depressed and the vehicle failed to respond. As a result, the contact crashed the vehicle into a curb and a fence. A police report was filed and no injuries were sustained. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 42,000.
The contact owns a 2013 Toyota Venza. The contact stated that while driving at 35 mph, the brake pedal was depressed and failed to respond. The steering wheel became difficult to turn and the traction control warning indicator illuminated which caused the contact to crash into a vehicle. The air bags failed to deploy. The contact sustained injuries to the left and right arms which required medical attention. A police report was not filed. The vehicle was damaged and repaired. The manufacturer was notified of the failure. The manufacturer notified the contact that the vehicle was affected by recall NHTSA campaign number: 13V442000 (air bags, electrical system, equipment). The contact believed the crashed was related to the recall. The approximate failure mileage was 20,000.
Directly above the brake pedal (under the dash cover) is a vent and the obd connector -- their proximity is too close to the brake pedal. The position of these items is a real safety concern, since people with large feet/shoes will hit the vent/connector -- possibly preventing them from applying the brakes in a timely fashion, or at all. The vent and connector should be moved to the left so that there is no impediment in moving the driver's foot frm the gas to the brake pedal.
A D V E R T I S E M E N T S
- Pensacola, FL, USA