This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Toyota Venza. While the vehicle was parked, the hatchback failed to close when using the remote access. The contact stated that the hatchback needed to be manually closed. Initially, there was an issue with the hatchback failing to open using the remote access. The contact stated that the failure occurred without warning and a grinding sound could be heard coming from the rear driver side of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 30,000.
- Waipahu, GU, USA
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- Waipahu, GU, USA