This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unsafe to drive rust corrosion of sub frame. Vehicle kept in garage and brought into Toyota dealer every 5K miles for maintenance since purchase in 2011. My problem is the faulty sub frame part and the dealership neglect.
I noticed almost immediately that my Venza has a very bouncy ride, especially at low speeds. I complained to the dealer but after they checked it out I was told that's the way that suspension was set up. I would like to know if there is a way to fine tune the suspension to give it a much smoother ride.
Under almost all road conditions my new 2011 Toyota Venza has a very bouncy ride and tends to be most annoying at lower speeds. I have had the car 3 months as of this report and the problem persists. The Toyota dealer claims there is nothing wrong with the car, but it is not a normal situation and needs to be addressed. I contacted Toyota's corporate office in December 2011 and registered my complaint.
I love the Venza but there are certain road conditions that cause the driver and passengers to bounce repeatedly. It can be described as porpoising. If you can visualize a semi-truck driver bouncing up and down in his seat, this is what I am experiencing. As I experience this bouncing I observe drivers and passengers in cars next to me or in front of me and do not see them bouncing like I am and I have never experienced this bouncing in my former Toyota avalon or my recent Chevrolet Malibu. Hopefully, Toyota will recognize the issue and find a fix.
- Belleville, MI, USA
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- Satellite Beach, FL, USA