This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Venza. The contact stated that while driving approximately 65 MPH the vehicle suddenly hydroplaned causing the driver to loose control of the steering and the vehicle crashed into a concrete median. The contact stated that during the crash the frontend of the vehicle was damaged but no air bags deployed. No injuries were reported. Police were called to the scene but no report was taken. The vehicle was later driven home. The cause of the failure was not determined. The manufacturer was not contacted. The contact indicated that prior to the crash the maintenance light had remained illuminated. The failure mileage was 72,800.
The contact owns a 2009 Toyota Venza. The contact stated upon starting the vehicle, there was a loud rattling sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact had replaced the starter however, the failure still occurred. The vehicle was then taken to the local dealer and it was diagnosed with the timing camshaft needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact filed a complaint directly with the manufacturer. The failure mileage was approximately 120,000.
The contact owns a 2009 Toyota Venza. The contact stated that while driving 5 mph, an unknown sound emitted from under the vehicle. The vehicle was taken to a dealer where the technician diagnosed that the engine mount and water pump needed to be replaced. The engine mount was replaced but the water pump was not. The manufacturer was made aware of the failure. The failure mileage was 73,000.
Engine noisy while at idle.brought it to the attention of dealer and was told that it was normal. As time went on noise continued to get worse by getting louder. Each time I mentioned it to the dealer while having it serviced, I was told it was normal. Now the noise is much louder and a clatter and very annoying and embarrassing. Took it to another garage and they preliminarily thought it was a water pump. Called dealer and reported the findings. Ask what the current mileage is and I told them it was 65000. They said that if it was the waterpump, it is no longer covered under warantee and would be close to 2000 dollars to replace.
- Vincennes, IN, USA
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- Semmes, AL, USA