While at grocery store, engaged rear power lift gate on key fob. Lift gate opened and started loading groceries into rear of vehicle. Without warning the lift gate came down hitting me in the head. There was so much pressure that it knocked to my knees. The head strike caused a contusion and raised lump on my head and minor conclusive symptoms.

- Fallston, MD, USA

The contact owns a 2009 Toyota Venza. The contact stated that while the vehicle was parked, the lift gate was released open with the key fob. The vehicle was equipped with the auto close feature that would release and then pull the liftgate into the vehicle. The liftgate was also supposed to detect when there was an object in its path and stop however, the lift gate closed abruptly and trapped a child's fingers between the gate and the vehicle. Two of the child's fingers on the left hand were severely bruised. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.....updated 03/15/17...updated 03/29/17 video uploaded on youtube. Updated 08/28/2017

- Eagan, MN, USA