This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Venza. The contact stated that the head rests on both front seats were moved up too close to the windshield. The head rests make the occupants heads bend down, which makes driving uncomfortable. The Toyota manufacturer stated that they moved the head rests for safety purpose in new vehicles. The contact stated that the head rests pose an issue for those who are taller than five feet. The failure mileage was 400 and current mileage was 800. Updated 8/28/09 updated 09/09/09
- Richmond, VA, USA
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- Richmond, VA, USA