The contact owns a 2019 Toyota Tundra. The contact stated that while driving approximately 75 mph, a 2008 Lincoln struck the rear passenger side of her vehicle which caused her vehicle to tail spin and crash into the guardrail. The vehicle continued to tailspin. The air bags did not deploy. All the warning indicator lights were flashing after the crash. The contact sustained a laceration on the neck, a bruised hip, and leg pain and was provided medical attention at the hospital. A police report was filed. There were no reported fires. The vehicle was towed to a towing lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 80,000.

- Mars Hill, NC, USA

I was driving down the road on the freeway where the speed limit was 75 mph. While driving my passenger said I passed out, floored the gas pedal and jerked the steering wheel to the left. I then drove through the median and into oncoming traffic reaching 90 plus mph, missing two cars, and jumping a 4 foot barbed wire fence without touching the fence. I continued into the desert until my passenger was able to put the truck in park hitting a few trees and bushes along the way. I then woke up when paramedics and first responders were already there. Me and the passenger were both wearing our seatbelts and my passenger did not aquire any injuries. I had a siezure to cause the accident and have had multiple ones since then a month ago. The front of my truck was mangled and the frame was bent in two places. The issue is I suffered 4 fractures in my spine top of the lumbar and bottom 3 of my thorasic. I am curious after talking to the mechanic who looked over my truck as to why my airbags did not deploy during the accident. In summary I was in an accident that totaled my truck, and the airbags did not deploy and I suffered multiple spinal fractures.

- Flagstaff, AZ, USA