This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Factory Trailer Brake Controler failed nearly causing collision I was pulling a RV that is over 5 thousand pounds when not loaded we were loaded with holding tanks full when I needed to stop had to go into next lane to avoid collision
Collision avoidance system engaged randomly with no known cause at location traveled on a frequent basis. At between 40-45mph on a sunny day at temperature in upper 60's and a location that I travel multiple times a week, the collision avoidance system engaged on the dash board. There were no cars, guard rails, trees or other major metal objects on or near the road at the time of the incident. Toyota service mgr indicates that there was no data logging of the event and technician was unable to reproduce; indicates that without 'evidance', they cannot make a repair. However, the evidence of intermittent sensor or computer failures is not always available if proper data logging equipment is not installed in the system. Previously, the collision avoidance system had been engaged by an oncoming bus in the adjacent lane (normal daily driving condition, no expectation of collision) at 30mph. Parking collision sensor (left front) was also triggered in minor snowfall at low speed in a parking lot. Vehicle was purchased new from dealer 12/2017 and had all scheduled services.
The precollision warnig system keeps malfunctioning for no reason. I have them replace 3 sensors, windshield camera and full safety harnesses already. Hundreds F others have this issue. Even the regional tech for Toyota has given up and told me to call Toyota corporate. But corporate says it doesn't effect the safety of the vehicle. The system doesn't work when it's malfunctioning, meaning someone will get hit without the safety system engaging. Happens all the time sunny day, raining, hot or cold. Been happening since June in first 1000 miles of ownership
Toyota informed me through mail to my address that my new 2018 Toyota Tundra "fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) no.208, " "occupant crash protection, " and 214, "side impact protection." When I called the customer service number provided 1-888-270-9371 to ask if they would be willing to cover the cost of taking the vehicle to an alternate repair facility located on my island, they refused, not only did they refuse but they claimed that only a Toyota authorized dealer could perform the repair. When I asked how I was suppose to deal with the safety recall without an option to bring my vehicle to an authorized dealer, I was told that I would just have to figure that out on my own, when I asked for the response in writing they also claimed that Toyota would not provided that.
- Ketchikan, AK, USA
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The pcs always come on the truck died when I was driving it also whent into limp mode on the highway couldn't drive over 20 mph the truck slammed on the breake when I was driving it into a tunnel in seattle wa almost caused a big accident if there was a semi truck some one would have died the selling dealer lied to me on what's going on with my rig keeps telling me non of the problems that's happened isn't a safety problem they also look at stuff that's not what I bring the truck into for the problems they are just giving me the run around every time the have my truck it seems they don't care about what I'm telling them what's going on with the truck they look at stuff my truck don't have or something easy different this truck is a lemon it has safety problems I have attempted to contact the owner of Toyota dealership that sold me the truck 4 difrent time and they never called me back there service manager and advisers lie to me there mechanic says one thing but management tells me something elsa the truck is a big safety issue this happens on highways and freeways at higher rates speeds I also have video of some of the safety problems
Pre collision sensor light comes on at various times dash reads "pre collision unavailable" car has 500 miles on it and is a week old, I have taken car to the dealer and was told it should only happen if the vehicle was in an accident, it was not in an accident, the sensor comes on and off at various times, speeds.
Pcs system randomly turns itself off, rendering radar cruise control and other safety features useless. Started with less than 500 miles on the car. It has been in the dealership 3 occasions at this point with all updates completed and pcs light still illuminates on its own.
Pre collision light comes on with the vehicle only having 300 miles on it. Cycle on and off to reset but the light stays on. Recommend replacing the wiring harness to the pcs. Polled other 2018 Tundra and 85% of the them are having the same issue. The February recall did not fix this issue. Light will come on once the truck has been turned on.
Driving truck on freeway with cruise control on at 80-85 mph. Road was flat and it was a clear sunny day. No cars near the truck and the precollision sensor went off causing the truck to almost emergency brake before I turned cruise control off. There was nothing in front of the truck to cause this. A few weeks before the precolision sensor and lane departure semsor went off and til me the truck needed to be taken to dealer. The sensors have gone off a few times saying they are inoperable.
Received a pre-collision malfunction and trailer brake error multiple times. Was informed the fault occurred due to cold weather. Was informed that recall software update would resolve issue but has occurred twice since with the latest occurring 1/12/2018. Also, have been experiencing a rattling/vibration noise coming from the passenger side dash since purchasing the vehicle in October; Toyota hq involved. Latest diagnosis is a faulty ECU; awaiting repair and validation.
The intrinsic trailer brake controller did not work properly. The gain could not be set initially. The dealership computer system could not detect the problem. The only way the problem was recognized was by attaching a trailer or a trailer simulator to the truck. The dealership noted that all the 2018 Tundra trucks on their lot had the same problem. This is a serious problem that could lead to accidents if the driver is not aware that the trailer braking system is not working. We were persistent and the dealership did replace the controller with one that did work. However, this controller could not be ordered from Toyota, but only from the supplier that makes them for Toyota. After our truck was affected, we found many reports of the same problem on this truck. This problem was detected immediately after we purchased the truck by the technician who installed the gooseneck hitch.
A D V E R T I S E M E N T S
- Springfield, OR, USA