This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While descending a steep grade towing an 8,000lb travel trailer using appropriate hill descent braking techniques, an error message came on the dash indicating a trailer wiring, type, or connection fault. From this point forward, I had no trailer brakes and was left with truck brakes only. I got the truck/trailer combination to the bottom of the grade safely, however this could have been catastrophic for an inexperienced driver or in a different situation. Upon further investigation, this is a common problem with Toyota Tundra-??s, and acknowledged by Toyota in TSB # T-SB-0036-19 issued on April 1, 2019. The dealer and Toyota Customer Service will not acknowledge this, and states it is something only covered under the 3 year warranty. My question for you, the NHTSA, is how would this not be considered a safety issue, when the issue comes on unexpectedly under less than ideal circumstances, especially when Toyota has acknowledged that there is a problem with their brake controller. This is a safety issue, not a warranty issue. Toyota will be held accountable for any injury or death caused by my vehicle in this situation.
- Palmyra, NY, USA
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- Palmyra, NY, USA