This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver and passenger seat side control panel disengage from the seat, in which creates an unreasonable safety risk getting in and out of the vehicle. The seats has worn tremendously.
This is probably not a safety issue as of yet but could turn into one. I bought a new Tundra 2014 in Jan. 2014 from community Toyota in baytown, Texas. The very first time I get in the truck to come home the front drivers seat wouldn't move forward for me. The salesman got the service people to look at it and he fooled with it till it started to move. After bringing the truck home I had trouble getting the seat to move again. My husband took the truck back to the dealership. The service man said that it looked normal to him. The service manager came out and said that they had me a new seat ordered and would notify us when it came in. That was in Feb.2014. In may they said it would be here around the 27th. On June 20th I called and they said it was there. We took it down to the dealer at 9 am and they said it would take about 5 hours. When we came back my husband went out to test the seat and it still didn't move freely. The service manager said that this normal for this truck. I called the customer relations man the next morning. He said that this is a safety feature on these trucks to keep the driver from being thrown into the steering wheel. I thought that that was what seat belts were for? he said that he would go down to the dealership and check out some of the trucks there but I haven't heard anything from him and that was on June 24th. He also said that the seat handle bar on the Tundra had to be grabbed right in the middle of the bar. That this is the only way to get it to move. My husband is not disabled so he can grab it in the middle and it still will not work. Because of my disability I can't reach between my legs to grab the bar there. I walk with a cane and am having a hip replacement soon. He said that he would check out our truck personally the next time we where in town. We live 2 hours away. I would like to know if anyone else is having this trouble.
The contact owns a 2014 Toyota Tundra. The contact stated that the front driver's side seat overheated. The failure was recurring and caused the leather to peel from the seat. As a result, the contact was no longer able to use the heated seat function. The vehicle was taken to an authorized dealer, who inspected the vehicle but was not able to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000.
- Austin, TX, USA
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- Sobieski, WI, USA