This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I tried to install a graco myride 65 rear-facing in a 2008 Toyota Tundra, using latch behind the driver's seat. I attached the hooks of the grey rear-facing latch belt to the latch rings in the truck, and pulled the belt to tighten down the car seat. I was able to get the belt tight, but when I pushed on the car seat to check for movement, the belt loosened completely. I tried several times, and the latch belt would tighten, but it would not stay tight. I notified graco of the issue, and they were unable to send/sell me a replacement grey rear-facing latch strap, so they sent an email with information on how to obtain a rebate if/when I purchased another graco car seat. I can still install the car seat rear-facing using the seat belt, and forward facing using a latch or seat belt install. (related vehicle information: Model year=2008, make=Toyota, model=Tundra).
- Heath, TX, USA
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- Heath, TX, USA