This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
4/12/17 I called to schedule replacement of my recalled air bag VIN:6S457928 Toyota Tundra 2006 mgr. Nancy (Toyota dealership South blvd. Charlotte) refused to schedule appointment with out me providing my phone number. She would even let me talk to her mgr. Tod grub or leave message for him. She was plain rude so I asked her to give me something in writing "refusal to replace air bag due to customer unwillingness to release phone number" she refused that too. I tried to educate mgr nancy that all you need and all you can get in this situation is my title and my id. I hope that you see and address the room for improvement and risk they keep us in.
I have been trying for a year to have the air bags replaced under the recall with maita Toyota and folsom lake Toyota dealerships in California. I just got off the phone and they parts could still take a year to come in. This is nonsense. Why are they allowed to not have the parts needed to replace a dangerous situation that is their fault. Why do I have to assume the risk of having my face blown off because they don't want to spend the money to make things right. As usual the corporations get away with murder while the individuals pay the price. The dealerships need to be made to make things right and get these safety recalls taken care of.
The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 16V065000 (air bags) and 15V285000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 16V065000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer scheduled two appointments, but stated that the part was not available. Neither the dealer nor the initial interim recall notice provided a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
My vehicle has been in the dealer (Liberty Toyota) for the past three months for ECU passenger airbag issues. To date, Toyota corporate engineers have not been able to fix the issue. My service manager told me that this issue has happened in two other states in the country. I elevated the problem today to Toyota corporation and they have assigned a case number to it.
- Colorado Springs, CO, USA
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Takata recall. The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) in June of 2015 and 07V013000 (suspension) in January of 2007. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.
I scheduled a repair at dave edwards Toyota. Was told to come in at 10am, and I could pick up the vehicle at 12 noon. It is a 60 minute drive both ways, and I had my wife pick me up and when I returned at 12 noon, the vehicle had not been repaired, and was not given an explanation why. The vehicle still has not been repaired.
Takata recall. The contact owns a 2006 Toyota Tundra. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata inflators Toyota notified me that replacement parts were available in my geographic area in February 2016. When I called to schedule an appointment, I was told that parts were not available until September 2016. This is an unacceptable time frame to repair a defective vehicle. Are there any other remedies?
My truck has a recall on the air bag, the recall stated do not have anyone in the front seat. I have handicap people who cannot get in the back seat. If someone hits me my passenger can be injured or killed. I called to get an appointment for replacement and it is up to 4 months out. Under the circumstances this is unacceptable and I feel Toyota should provide a rental car till the air bag can be replaced.
Takata recall. The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall-we received a letter from Toyota a month ago stating that "Toyota has completed parts preparation for vehicles in your geographic area". I contacted the dealer and was told there is a national back order of the part and that it would take 3-4 months for the part to come in. Until then, no one is to drive in the passenger seat of the truck which makes the vehicle virtually unusable. The recall has been in effect for almost a year and now we are being told it wll be another 1/3 of a year before it is addressed.
Takata recall still waiting to be able to use this vehicle safely. Unacceptable waiting time! was told today that "they send them at will" and "it looks like it will be a lengthy waiting time but you are welcome to check back periodically"!!! this an urgent safety recall and has resulted in deaths!
Takata recall. The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/14/16 updated 06/15/16
Takata recall. Airbag recall. Safety recall: E04. 2006 Toyota Tundra. Experiencing hardship and inconvenience to business due to excessive wait for new parts to remedy defective parts in recall. Shameful lack of response from Toyota to remedy this deadly safety issue and to make right by owners inconvenienced by Toyota product malfunction.
Takata recall- according to NHTSA recall number 15V285, this recall was issued on June 16, of 2015. I just received my recall notice from Toyota last week, a full nine months later. Is this delay permissible" my mailing address is known to Toyota and it hasn't changed in four years. This is very upsetting to learn about so late- not know my grand kids or others should not have been in the front passenger seat. Also, regarding NHTSA campaign number 16V065000- how long should I expect to wait for a recall notice" the dealership tells me they can do nothing until Toyota notifies them.
Takata recall. The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 15V286000 (air bags). The vehicle was taken to the dealer for repairs, but the contact had to wait a long period of time. In addition, the contact noticed that the module behind the dashboard did not belong to the vehicle. The contact believed that the passenger side air bag was replaced with a refurbished air bag. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Charlotte, NC, USA