This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Approximately 4 years ago, I could not open the tailgate of my Toyota Tundra. I took it to the dealership and they replaced the clip. Two months ago, I had the same problem. I took it to the dealership and they said it would cost $179 to fix it. I asked what was wrong, and was told that it was a plastic clip that keeps breaking. I told them that the truck had been in the garage for the past 2 years because my husband was out of the country. They said that it was just the plastic breaking. I said that it seems to be a design flaw. They didn't agree. So I am now having to pay for it. This clip is only warranteed for 1 year. So that means I will be replacing it again in a year (another $179). That sounds like a design flaw to me. The company sent out a memo about this problem on 2007 models, but not 2006. What can I do?
- Slidell, LA, USA
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- Slidell, LA, USA