This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While accelerating from a turn, I heard a sound from the rear of the vehicle. Upon investigating the noise, I found the rear strap that secures the gas tank to the frame had rusted through. The gas tank was left hanging by only the front strap. What happens if a gas tank falls off a vehicle?
As part of a recall, my 2002 Toyota Tundra required frame repair for damage due to rust/corrosion, the straps holding the gas tank were rusted and also needed to be replaced. When the replacement of the straps was made, the gas tank which was also rusted and not replaced as part of recall was damaged and a gas leak occurred. I have already been faced with an extremely dangerous situation due to the failure of a cross brace which caused the spare tire to release on the highway; now I am concerned that the faulty gas tank will cause a fire. I have called and visited Toyota numerous times to request assistance but no repair or replacement has been offered.
The contact owns a 2002 Toyota Tundra. The contact stated that while driving approximately 55 mph, a loud banging noise was heard from the rear of the vehicle. After stopping the vehicle the contact discovered that the metal fuel tank strap had fractured and was making contact with the drive shaft. The vehicle was diagnosed by the dealer, who discovered severe rusting of the frame. The contact stated that the vehicle was inspected in November of 2011 and a corrosion protection compound was applied to the frame but it did not prevent the defect from occurring. The manufacturer was notified and no solution was offered. The failure mileage was 118,000.
Gas tank has rusted threw, main cause is all the rust from the frame dripping onto the tank and rusting it out. I told the dealer it was leaking. But no solution was ever offered.
No major events but the paint began falling off my 2002 Tundra in 2009. I was just told the top of the gas tank is now rusted out as well. $900 to replace. I have kept this truck up well. Never had a gas tank rust out in any vehicle.
- Bowling Green, OH, USA
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Took my 2002 Tundra to a local Toyota dealer for a second time to inspect frame after being told by an independent licensed mechanic that my frame was perforated/rotted, the rear end housing was leaking, the spare tire hanger was broken, (tire missing), all heat shields were either broken, loose or missing and front brakes were in need of being replaced again. Front brake rotors, pads and calipers were replaced 11/09/07. All of this had occurred since 05/06/2010 when the truck was last on his lift. Harr Toyota performed a frame inspection and verified all of the above failures. They also did the frame crossmember inspection in 01/10 and the truck passed. They specified that the frame failure was @lt rail/trans mt. They also said the rt ft sway bar link was broken, and noticed an exhaust leak. They declared that in spite of the frame failure it was safe to drive just don't do any offroading! so I guess that hitting a pothole would not be advised.! they told me that the brakes were unsafe, and not covered under any recall. I am very upset at the condition/value of my truck. I am also very upset that NHTSA is letting Toyota get away with the "warranty enhancement" of replacing the frame only of these trucks. Toyota and its dealers denied the rust problem for years. My problem started when the vehicle was still under warranty, and I was blamed for the failure. In the years that Toyota has denied a problem with the Tundra, the frame rust has infected, most if not all, of the truck. Both bumpers are rotting off. The gas tank had to be patched (05/2010) because it was leaking fuel from a rust spot under one of the support straps. Toyota will replace other compromised parts at the owners full expense. In my opinion they are using the frame replacement to generate part sales and repair business to help defer costs. NHTSA- please force a more comprehensive recall! !
The contact owns 2002 Toyota Tundra. The contact was traveling 30 mph when he began to smell gasoline fumes in the interior of the vehicle. The contact further inspected the vehicle and found that the fuel line was dry rotten. The leak had caused gasoline to leak onto the manifold and all over the rear of the vehicle. The contact was concerned of a potential fire hazard. The vehicle was not inspected or repaired. The failure and current mileage was 42,500.
Top of gas tank rusted out and whole had to be replaced in 2009 on my 2002 Toyota Tundra. Cost about $700. Problem was noticed by strong smell of gas after fill up of tank.
I have a 2002 Toyota Tundra that is leaking gas. Initially I noticed a fuel smell when I walked by the truck which progressed to seeing fuel on the ground. If I put too much gas in the truck, over 1/2 tank, you can see the fuel leaking through the 4X4 fuel tank protective cover. I had the truck put on a lift and was told that fuel was leaking from the seam of the tank. I recently took my truck to Toyota in response to the recall re:excessive frame rust and my truck passed that inspection. I have less than 51,000 miles on this truck and I am afraid to drive it on the highway. I have lived in MA for 22 years and have never had a fuel tank problem. On 04/06/10 I took my truck to a required yearly inspection. My check engine light was on and the garage told me that my vehicle had failed the emissions test. I have been following other owners reports online and have noticed that more people are reporting leaking fuel tanks. Extensive research indicates that aftermarket gas tanks are not available for this model/year so I must have Toyota either do the work, or minimally, get the part from them. Based on their recent reputation, I am not thrilled about taking my truck back to them. I have 60 days from the failure date to get it repaired and reinspected to avoid losing my registration! I need this truck to be safe for me and all the other drivers that I encounter. Can you please look into this safety concern?
The fill neck on the gas tank is very difficult to put gas into my truck. I must use a screwdriver at times to fill my gas tank. I feel that this would be very dangerous at a service station, because that if a spark from the screwdriver being forced into the fill neck could ignite the fumes.
My 2002 Toyota Tundra truck is not drivable at this time. The truck was brought to Toyota dealership after a local mechanic found fluid leaking from rear differential due to rust/rot. During the dealers inspection, they also noted a gas smell and suspect that the gas tank or gas lines are leaking also. The dealer did a frame inspection and while the whole frame is excessively rusted, the frame passed the recall test because it had not been perforated yet. The dealer did not want to even remove the differential plug because the whole unit was so rusty. I have been under the truck and personally seen the excessive rust on the frame, fuel system, and suspension components. Amazingly, the body panels have little or no rust and in very good condition. During previous dealer visits we were verbally told that the rust was normal. The repair estimate for gas tank/lines and new differential housing, etc. Was approximately $7000. I purchased this truck new and have always done all required maintenance and was planning on having the truck for a long time. It currently has 89,101 miles on it. The excessive rust is not normal and I feel that the frame and some associated components are defective. I feel that due to the nature of these defects that the vehicle is unsafe to drive and I'm guessing that it would be difficult to sell and if I did, it would be at a greatly reduced value. I purchased a Toyota truck because of their reputation for building long lasting, high quality vehicles. I feel that in light of these defects that they misrepresented their product.
I find it interesting that my 2002 Toyota may be recalled due to the spare tire mounting being rusted. I have been very disappointed with this truck since the gas tank the rear differential cover and fuel lines have rusted through. I bought this vehicle due to the Toyota reliability reputation. Would you please review the frequency of rust on these areas and issue what ever recalls appropriate.
A D V E R T I S E M E N T S
- Cumming, IA, USA