This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recently my mechanic brought to my attention frame damage. I went for an inspection from a local frame specialist, who told me my frame was completed rusted through. Cost for replacement materials and labor total cost $9227.30. Toyota early on identified known rust issues with the Tundra with a recall many years ago. After waiting over a year after the recall my truck was undercoated with a big one year warranty. Apparently was unaffective.
Frame rot holes and parts of frame rotted thu also power sterring rack and all lines leaking thu pump ran out of fluid also the frame on drivers side at ft mount for step rail holes right thu frame and at front le4ft frome ral hole big hole
We have a Toyota Tundra 2001 went to get it inspected and it failed due to the frame being rusted we then called Toyota customer service and they told us they couldn't do anything even though it frame was recalled we told them we didn't get any recall letter so we are just finding out about all this they said it was because there was a hole in the frame well we couldn't fix it any sooner because we didn't know it was recalled
December 2017 - shop informed me of serious frame corrosion/perforation, I called Toyota Corp. Was told to take to dealer for inspection. Dealer inspected March 2018 informed me not to drive vehicle as the frame was unsafe. Dealer would not release vehicle to me without me signing their form about unsafe vehicle. I phoned Toyota Corp. And was told no assistance was available. How is this possible / legit" the main frame has failed on the vehicle - and company not responsible for design and production/alloy errors"
- North Benton, OH, USA
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Frame on my vehicle is rusted through. Took to wilde Toyota in West allis, wi. Technician inspected frame and concluded "frame rusted thru - not safe". no other action was taken by dealer.
Took my 2001 Tundra in for the frame recalls. I had 52616 miles on a garage kept truck. They said my frame would be fine and would have a crc compound applied Apr 2012. After a few weeks I took it back in since the compound was falling off, May 2012. They reapplied the crc. I told them I had concerns over spraying over rust, but said they were sure Toyota would stand behind it. Feb 2014 the technician made a comment about the rust and lack of compound visible. Feb 2015 the technician again said it was clear that the crc was almost gone. He made a note of it on the service report. I asked them to contact the Corp office about it. A few weeks later the dealership said that Corp wouldn't spray it again, but that the dealership would spray it. 27 June 2015 driving home from work on interstate 41, the front strap holding the gas tank broke, mileage 58325. I got the truck to the dealership and had new straps installed. The technician said they actually had to drill and tap and mount the front strap in a different location due to severe rotting of the frame. Afterwards I found out that the straps should have been replaced during phase 2 of ssc 90. I called Toyota Corp case# 1507131315. The first case manager george said right away Toyota would do nothing for me. Then I took my truck to the gas station to fill it up for the first time. Gas started pouring out onto the ground. I basically called every day till I got jeffery moore as manager. He got my straps and tanks replaced but said Corp wouldn't do anything about the frame. I sent pictures and everything. Now Toyota will not respond to any of my E-mails or calls. My frame has holes that I can put my hand threw and has only 6000 miles on it since it was sprayed. I'm afraid that the gas will brake away or the frame will snap at any time. The govt needs to make them fix this safety issue that was in the recall, not mask it.
Took car to dealer for frame recall. They said frame was fine and just needed a rear cross member. They also said they will clean all rust off frame and put protective coating on it. Indeed they did but did not clean any rust off. And that means this undercoating will be off in less then 6 months. Where there was heavy rust scaling and all other rust. They just sprayed over the top of the rust and missed many spots. When I got home and inspected. There are holes in the frame I can stick my hand in. I am dumb founded how this was missed. Or maybe it was ment to be missed because they did not want to replace the frame. Frame needs to be replaced under recall plane and simple. The pictures tell the whole story. The frame is 100% clearly without a doubt rotted through. The body on the truck is near mint with no rot or rust. And just a few little dings. Toyota needs to follow through on the recall in place. Very disappointed in metro Toyota of cleveland.
The frame is the first mentioned in recall with supplemental conditions..... my vehicle was diagnost with perforation in said frame but was told it didnt me supplemental conditions.
Accelerating on an on-ramp to go on the freeway, a massive bump was felt. I lost control of the car using momentum and difficult steering to get me to the side of the freeway. I discovered the wheel was disengaged and was only attached by the brake line. Mechanic inspected the damage and said the ball joint broke off causing the wheel to be disengaged.
The antenna on the vehicle distracted the driver and on several occasions the consumer nearly had a collision. The vehicle has been in the dealers shop four times for this problem.
A D V E R T I S E M E N T S
- Gaithersburg , MD, USA