This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle has had judder issues since new when braking. It has been in the shop over 10 times for this issue with the last being this week. I conducted an internet search and see other new owners complaining about the same issue with no resolve. I was told I would be getting new rotors and when I picked my vehicle up from Toyota of Las Vegas on 10/24/24, however, they are only resurfaced, not new. They have been resurfaced 3 times, with the first being performed around 500 miles. With other owners having the same issue when the vehicle is still new, it has to be a defect in the original part. Even though my vehicle is under warranty, Toyota has yet to change this part out. It is a safey issue because it causes judder, sometimes severe while braking. Lastly, my vehicle was one of the first to have the welding debris recall issue. My issue started long before that recall. As you can see, my vehicle has lived in Toyota service centers since purchase and it's getting old. I hope you all can please help. Thank you.
Twice, while backing out of my driveway, the brakes have locked up. The brakes stay locked until you tap them repetitively for a few minutes. Then the brakes will slowly release while going forward, but only lock up again when put in reverse. The vehicle cannot be driven until the next day, then it performs normally. luckily this happened in my driveway before I got on to the street. When the brakes lock, it is violent, throwing me against the seat back. The vehicle has been to two different dealers, but they could not duplicate the issue. When this happens multiple brake warning messages pop up on the dash. The manufacture has not inspected the vehicle. In fact, when I reported it to them, and sent pictures of the warning messages, they insinuated that the pictures were not from my vehicle. The manufacture stated that they do not consider this a safety issue. I do not feel safe driving this vehicle. If the brakes lock while out on the hi-way it could cause an accident.
My vehicle was T-boned while driving through an intersection. After being hit, my vehicle continued moving forward, but the brakes would not engage or work. I pressed them several times and as firmly as possible, but the vehicle would not stop or slow down. As I approached a nearby curb, I pulled the emergency brake, which slowed down my vehicle slightly before colliding head-on with a fire hydrant and utility pole. The impact completely totaled the vehicle, yet the airbags did not deploy. Bottom line, in period of a few seconds, the brakes completely failed and the airbags did not deploy. The end result could have been devastating, but fortunately was not. The vehicle is set to be released to the insurance representative soon, but no analysis has been completed. A police report was filed. The vehicle is brand new (less than 2 months old) and no indications of fault or malfunction occurred prior to the incident.
- Bossier City, LA, USA
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- Henderson, NV, USA