This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Toyota Tacoma. The contact stated that the vehicle accelerated independently with the gear shifter in drive, park or reverse. There was no warning light illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,000.
The contact owns a 2017 Toyota Tacoma. The contact stated that the six speed auto transmission failed to downshift properly. In addition, the transmission was slow to change over, there was an abnormal noise, and the vehicle lunged forward, which presented the risk of a potential crash. The failures occurred intermittently. Recently, while the vehicle was at a stop with the brake pedal depressed, it lunged forward while a passerby was walking in front of the vehicle. Capitol Toyota (765 capitol expressway auto mall, san jose, ca 95136, (408) 705-4707) was notified of the failure for more than two years and indicated that a software update may remedy the failure. The vehicle was not repaired. The manufacturer was notified several times. The approximate failure mileage was 15.
The contact owns a 2017 Toyota Tacoma. The contact stated that the vehicle failed to respond when the accelerator pedal was depressed. During the failure, an abnormal noise was heard and then went away. The contact stated that the noise was heard three other times near the rear passenger side wheel. The vehicle was taken to central Maine Toyota (15 airport road, waterville, me 04901), but they could not duplicate the failures. The vehicle was not repaired. The manufacturer was notified of the failures and case number: 1808280514 was filed. The approximate failure mileage was 11,000. Consumer placed the truck in 4 wheel drive when it happened the 1st time and was able to drive out of the garage with the right rear wheel dragging. Central Maine Toyota could not find anything wrong with it. Updated 11/8/18 the consumer stated the emergency brake was locking up and the parts were being to repair the vehicle.
I was making left turn crossing traffic rolling almost to a stop, pressed on gas and truck did not move and paused about 2 seconds and took off across intersection and oncoming truck had to brake hard to avoid hitting me.I contacted dealer and test drove with tech. Could not duplicate incident and told other like problems reported to dealer, ran tests and reported no problem found. Also reported to them turning left up steep driveway truck transmission shifts and lunges forward and accelerates
- Albuquerque, NM, USA
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Vehicle was in motion trying to accelerate from a slow speed to a higher speed entering a high speed road. The truck failed to accelerate and would not go over 20 miles an hour. I had to swerve off the road to avoid an accident. The truck was towed to Toyota since its under warranty. It was diagnosed and was told I have one of several trucks out there that have this computer issue the causes this. I was told they do not have a fix for this but they could get it operating correctly but its still not fixed and may happen again. I mentioned I almost got into a car accident and I don't feel safe driving it until it is fixed. Toyota said they have to release the car to me since its operating correctly now even though the problem isn't fixed. I learned from them they have more trucks with the same problem and they are working on a solution but don't have one yet. They offer no other solution or resolution at this time. I don't feel this is right since to me its more of a life safety issue. I feel they should keep the truck until its fixed and loan me a replacement, or they should replace my truck with one that doesn't have this software problem. I am shocked they will release a vehicle back while stating they know this dangerous problem may occur again. I have a case number of 1711171145 with Toyota headquarters and I was working with pam. I was also working the matt at desert Toyota who received all of this information from Toyota.
I was driving at 35 mph on a city street when the speedometer shot up to 60 mph for no reason. Tachometer started going up and down for no reason as well. Kept having problems throughout the rest of week. Took it into Toyota dealership service department. They told me that they had to take my truck because it was a safety issue and might cause an accident. They told me that they had at least 6-7 other new Tacoma's that had this issue already. Did some research on the internet and found out that the speedometer/tachometer issue with 2017 Toyota Tacoma's has been going on for a least a couple of months, if not longer before I bought my Tacoma. However, no one at the dealership disclosed to me when I purchased my Tacoma that there was a potential safety issue that could cause an accident. My Tacoma was in the shop for over a month until Toyota repaired it.
I was pulling accross a busy intersection and my truck completey lost power when trying to accelerate. I got a message 'brake and accelerator depressed simultaneously' but they were not. I took it to the dealership and they couldn't figure out what was wrong.
The contact owns a 2017 Toyota Tacoma. While the vehicle was parked, the contact noticed the odor of burning oil. The vehicle was taken to a dealer where it was diagnosed that the vehicle had an oil leak. The vehicle was repaired. The VIN was included in NHTSA campaign number: 17V285000 (power train). Later, while driving 5 mph, the vehicle accelerated independently and three unspecified warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown component had disconnected and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and offered a loaner vehicle. The approximate failure mileage was 7,000.
A D V E R T I S E M E N T S
- Fontana, CA, USA