This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving home from the dealership, I noticed a hesitation or jerking upon acceleration. I returned the next week and was advised there was a bulletin, T-sb-0077-16 and the software was reloaded or updated and the problem was fixed. When I left, it appeared to be fixed for the first 5 miles, then the problem returned and is getting worse. I contacted Toyota, complaint 170206-000100. I received a return email the same day and subsequent phone call several days later. I was advised I would be contacted within a week for resolution or plan of action. That week has come and gone. Meanwhile, the truck continually gets worse. Twice, I have accelerated from stop and the truck seems to shift in neutral and I had to let off the pedal for it to accelerate again. One of those times, I was almost rear ended. It is worse when driving in the city. The truck begins jerking and it is difficult to get it to accelerate. I feel it is very unsafe to drive, but right now I don't have much choice. I almost feel like I need a tow truck, ambulance, and attorney to follow me everywhere. I hope this will at least bring awareness to an unsafe issue and others will be spared the potential results.
The contact owns a 2017 Toyota Tacoma. While stopped, with the brake pedal depressed, the vehicle surged forward. The vehicle was previously taken to be diagnosed. The contact was informed that the tcm and ECM needed to be updated. The ECM and tcm were updated. The contact stated that the vehicle was repaired per tsb number: 0077-16. Prior to the tsb repair, the contact had not experienced a failure. The manufacturer was notified of the failure. The approximate failure mileage was 3,756.
3.5L V6, limited edition, extended cab, 4X4, automatic, 1200 miles on odometer. Driving about 35mph on snow covered road in four wheel drive. Engine not completely warmed up and outside air temperature 9 degrees. Suddenly engine revved up without any pressure on accelerator and vehicle went into a sideways slide into the oncoming lane. Revving lasted about 2 seconds and then came back to normal RPM's. I got vehicle back in control but the unexpected acceleration was an eye opener and I was very fortunate there were no oncoming vehicles. Vehicle will also hesitate when cold while shifting from reverse to drive and vice versa. It tends to lunge in either direction depending on which gear it is in and having your foot firmly on the brake is the only way to stop it from taking off on you once it decides to go into gear. Have read multiple related issues involving 2016 Tacoma with no Toyota fix yet
A D V E R T I S E M E N T S
- Murfreesboro, TN, USA