This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
CUSTOMER SUPPORT PROGRAM 23TE08. The initial notice went out, I need to know a remedy or at least a timeline of events. I'm attempting to trade my vehicle and this paint issue is affecting my trade-in value. In addition to the paint peeling, I've also encountered several random circular areas of dull paint in different areas of the truck. the paint issue needs addressed.
Paint is chipping off around rear passenger door On my White 2017 Tacoma, and Toyota wont do anything about it. Paid for paint protection coating for no reason i guess. I am not the only owner going through this there are petitions and forums all over internet too. Toyota should have to fix this problem. We noticed it about 6 months ago and it is steadily getting worse, I am afraid to wash it fear it would get even worse.
My Tacoma has the super white color paint. It has been peeling for several months from the 2 passenger doors and both front fenders. Toyota acknowledges paint issues with the super white on several models but not the Tacoma. I-??ve seen a lot of the same exact issue on the internet. I went to my local Toyota dealer and they said to go to their collision center for them to make a report and send to Toyota. Toyota then told me they are not covering that yet. The paint is getting much worse. I would like to file a complaint in hopes other Toyota owners are doing the same and they will finally acknowledge and correct the issue
The high mount rear stop lamp leaks water into the cab. The water channels in through a cheap gasket, down the inside of the frame, destroying the cushions and plastic through moisture and mildew. Toyota Corporation and Precision Toyota of Tucson (service) AZ, both say the problem is only covered by the regular 36,000 mileage, 3 year warranty. They want to charge me $575 to replace the light. However, the known issue doesn't occur because of miles driven or even age of the vehicle. I live in the desert and it has not rained significantly since I bought the truck new in 2017, according to the National Weather Service. This year, with record rains, water is freely seeping in to the cab. Toyota should recall Tacomas with this issue and replace the cheap gasket it used to manufacture these trucks.
I had to have a leaking third brake light assembly replaced for water pouring into the cab. The total cost for repairs were $496. My truck has only 40,000 miles and it has been leaking for a long time from the previous owner. It would have been replaced by Toyota if under 36,000 miles. There is multiple complaints on the website and a Toyota service bulletin involved with this repair. I think a recall should be introduced and a refund issued. I had the local Toyota dealer fix the leak with genuine parts.
Leaking around 3rd brake light (rear of cab) began in spring 2020. Unfortunately, this is now out of the 36K warranty. Dealer refuses to repair due to my truck being at 53,000 miles.
Water came in through the back of the cab from the outside cab light I noticed it while going through a touchless drive through car wash. The water soaked through on the headliner and seat leaving a water stain and possible mold. I took the car in to a Toyota dealership and it was confirmed that the water was coming through the cab light on the outside of the truck. This problem was posted on Toyota's bulletin by other 2017 Tacoma owners.
Oxidation on the upper part of the front glass, being such a modern vehicle and having such problems in the bodywork. I went to my Toyota dealership to claim what happened and they told me that this was not a fault that it must have been some kind of fault, but if we search the entire roof of my vehicle we find many pints of oxidation that are not worked on, they can turn into the same thing that is coming out now.
Water leak into the rear of the cab. Toyota knows is a known issue but they decline warranty on it. They only have a T-sb-0055-18 but if the customer doesnt research for it online they will not even tell the customer. The water leak cause mold in the car and everything is wet on it. Our car has now 38000 miles. This is an expensive car and the mold will cause people to get sick. Toyota wants a customer to pay more than $10,000 to fix an issue that is cause by them. Please help about this.
The sunroof spontaneously shattered while driving on the freeway. I was driving straight at approximately 65 mph on a smooth surface. The outside temperature was approximately 75 and sunny. The sunroof shattered outward and no glass or rock was found inside the vehicle. Additionally the glass break was convex outward not concave inward toward the vehicle.
Takata inflators I was struck on my front left side. Every panal on the drivers side ws impacte side was impacted. I was traveling bout 40mph. I spun around and ended back innone of the air bags deployed a dranage ditch.I was driving in a state highway
Purchased vehicle new in April 2017. December 2017 noticed roof paint cracking. I contacted Toyota January. Notified them of the problem when serviced. Contact xylon for inspection. Toyotas service department not willing to help. I called the xylon inspector. He inspected 4 trucks like mine. Trucks are losing paint. Its not xylon. Toyota has a 3 year warrantee on paint.notified windward service dept. It took more than a month to contact me back. Toyota csd dept and for several months was not unable to come to a solution. Toyota refused to help. Windward service dept assit. Manager notified me. They would paint parts of the vehicle with lose of paint. Take back the truck and give me a new one. The hood, side doors had no paint and spots on windows due to run off. GM doesn't want to talk poor visibility at night and paint from the truck wash away. Toyota painted the truck plus give me money back and extend my service on the truck as well as fix anything on the truck that the paint ruined and get rid of the spots on the windows in order for me to drive it. Turned in truck due to poor visibility in widows. Its dangerous to drive. Toyota painted truck, changed someparts that was damaged by the paint. Refused to fix the windshield and all other surfaces that have white spots on them as well as other parts of the truck that is damages. Toyota still has the vehicle and now the new paint is coming off as well. They sent me a certified letter stating they no longer fix the vehicle and they have given me enough. The service manager at windward stated they have spent too much money and I have to return their loaner. I can't take this truck due to the poor visibility new paint coming off and Toyota not completing the fixing of the truck. Toyota is painting the trucks poorly and not fixing the problems.Toyota has truck 2 months. Refuses to fix problem. Recal the truck
I was making left turn crossing traffic rolling almost to a stop, pressed on gas and truck did not move and paused about 2 seconds and took off across intersection and oncoming truck had to brake hard to avoid hitting me.I contacted dealer and test drove with tech. Could not duplicate incident and told other like problems reported to dealer, ran tests and reported no problem found. Also reported to them turning left up steep driveway truck transmission shifts and lunges forward and accelerates
While driving on freeway at 65 mph a sudden very loud noise was heard, initially thought it was a tire, but after verifying that the trucks stability was not lost (in just a couple seconds) then started feeling air coming from the top. Opened up the sun/moon roof cover and pieces of the glass fell. Was not driving behind a truck, nor in construction zone nor under any type of bridge or by-pass. The freeway didn't have any big bumps, nor dips. Only two other vehicles were around, one on each side but a bit behind me, since my vehicle was in the middle lane of a 3-lane freeway.
A D V E R T I S E M E N T S
- Jonesborough, TN, USA