This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The control arm of the driver side fail during driving, I lost control of my Tacoma then the alarm stering activate. Then is was dificult to control the pickup and i almost hit a car that was next to me. When i take to the machanic shop he was alarm by the situation he told me that this was very dangerous, he found that the driver control arm was with a welding failure that i should make a request for the damages to the Toyota.
I have three signifcant issues with my Tacoma: 1. A few months after purchasing my Tacoma in 2016 Toyota (no accidents to date & 95% highway driving) and one outside alignment shop had never been able to get the truck aligned properly so it would never keep its alignment more than 3-4 months; repeated visits to Toyota maintence for alignment over the years became as routine as an oil change, sometimes more frequently; the unaligned suspension constantly was causing unsafe handling and unintentional swerving. 2. Toyota missed, and maybe purposefully, identifying major engine, transfer case, and transmission leaks during regular and routine serivces (always serviced at Toyota dealerships) until my mileage exceeded 60,000 miles. Then when I asked the dealership to recheck a recent transfer case refresh because I saw leaks, I needed and got over $3,000 in repairs e.g. power steering pump, front and rear seals, differential gasket-- it was terrible. Toyota did give a good will reimbursment of $1,400. 3. Now ~6 months later and still under 80,000 miles, I just spent $4,100 for repairs on more engine leaks; Toyota will not tell me if my vehicle is safe to drive, tells me the truck is ourside its warranty period (as it was last year), and refuses any goodwill adjustment. Is this 2016 Toyota Tacoma TRD a lemon?
Transmission slips when shifted from park to drive or reverse to drive. Has a 1-3 second delay. In addition this slip motion created a loud gear cranking noise as I tried to accelerate on a U-turn. The truck did not move or shift despite hearing the engine accelerate accompanied by the metallic gear-like grind sound. Sound very similar to a stick car when you try to engage a shift without the clutch (but my truck is 2016 automatic trd-sport). Lastly, when taking speed bumps or hard shifting motion (up-down) you can hear the suspensions make a loud clank noise as the truck shifts in the speed bump motion.
Transmition sleep also push gas pedal and go down speed and jump aster acelerate and delay went I star 1rs gear not move after few seconds motor make wear noises like noking only have 67000 miles suspention is bad Sep on curves and turn at 25 mikes pre hours so bad scarry back part is moving so bad and pull me out the road and I see the on other Tacoma same 2016
'takita recall ' several times I have taken my pickup to the dealer for a cling, spring sound when you are apply brakes. And the engine has loud ticking sound.the first time they said it was how the vehicle was made. There is a noise coming from the front end especially when you are on a bad road disclose they cant hear anything. Took it back again they said they can't find nothing even to the brake noise that they said was a part of how the vehicle was made. They take your vehicle have it for two days then pretend to work on it then give it back to you and never find anything. Then you the customer have to experience these annoying unsafe experiences. You get so discouraged because they never can find anything and when they do is how the vehicle is made then by the time you keep going back and with the same respond the warranty is close to end. Last time I took the pickup in was January 28,2019 and they returned it on the 30th with no document to what they did.
- Frederiksted, VI, USA
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The car is squeaking for no reason. Looked online and many complaints have been talked about through forums and youtube. The dealer refuses to fix it for some and says it is a known complaint, not sure if its safety related
Received recall notice 17V285000 for rear differential leak. I took the truck to the dealership with less than 9K miles and the truck had the dreaded leak. Dealership grounded the vehicle. It has been over a month and 4 check ins with the dealer and no eta for fix. Called customer service and they cannot give a time for a fix. They have provided a rental vehicle, first a Dodge truck since I had obligations, they provided that for 2 weeks then requested I get a car. I agreed but now it is time for vacation and need a truck again. Called customer service to explain frustration with delay the gave me a case number 1707241363 and stated since I was requesting an immediate fix or for them to purchase a case manager would have to call me within 24 hours. Case manager did not call within 24 hours but did receive a call from the dealership that enterprise had no trucks at this time but as soon as one was available they would provide me with a truck. I called back to customer service and was connected to case manager [xxx] who said, "did the dealership call you? " I explained yes but there must be some confusion. I want my truck back fixed or for them to purchase truck back. She got very loud and unprofessional and stated. " it is a recall and we are only providing loaners and no buybacks". this has made the situation worse and I explained that there are other issues that have been reported to the dealer as well such as transmission not going into gear and squeaky leaf springs. I let them know that I thought Toyota would have had a better plan in place to have the parts available and the length of wait time is unacceptable. Perhaps a class action law suit needs to start now. I had to ask 4 times for her managers name and she finally said she would call me within 1 business day and her name is [xxx]. this is my first new vehicle for me and not a good feeling. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2016 Toyota Tacoma. The contact stated that the vehicle made an abnormal noise while being operated. The failure occurred without warning. The vehicle was taken to spring hill Toyota where it was diagnosed that the leaf springs were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 30,000.
Rear differential recall- on May 9th I dropped my truck off at stevens creek Toyota to have the two error messages reviewed for cause. The advisor, robin let me know there was a recall on the rear differential from April and that they would inspect my vehicle for leaks. The first report was that there were no leaks. The following morning when I went to the dealership to retrieve my truck I was told the trucks rear diff was leaking terribly and was unsafe to drive. I was told the fix would be complete in one to two weeks and was given a corolla as a comparable loaner vehicle. After two weeks of false updates from various techs I emailed the service manager and requested an immediate update along with a truly comparable loaner "truck". I received an update of "per Toyota there is no fix and no time line as to when a fix will happen". I was given a Dodge Ram rental from enterprise as an upgraded loaner vehicle. I have called the number provided on the web-site 800.331.4331 and they have confirmed that there is still no repair and they have no idea when one will be forthcoming. I am making payments and providing insurance on a brand new vehicle I have barely even driven and now resides on the dealer lot. The loaner vehicle is comparable in size but not when it comes to all the added options and safety features I paid for. I have kept a very detailed record of all conversations & emails. I just want to drive the truck I am paying for but I would be willing to discuss purchasing a different truck that has passed the recall inspection. I keep seeing that this will be handled in a timely manner but what does that even mean? it's been nearly 3 weeks without my truck due to Toyota's negligence.
The contact owns a 2016 Toyota Tacoma. While driving various speeds, the vehicle failed to remain in position. In addition, the contact had to put extra effort into turning the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact spoke with an independent mechanic who stated that the shocks needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 9.
On 11/23/15 I was able to take possession of the vehicle. On 11/24/15 I got into the vehicle to crank it up when the vehicle's warning lights of brake, ABS warning to check the anti'lock brake system and check brake system and the antiskid/traction lights came on at approximate 110 miles. I immediately called the dealership and was told that it would not hurt the vehicle to drive it and that it was safe. I was told that it was probably just a fuse by a salesperson, who allegedly talked to one of the master technicians about the situation. On 11/30/15 I also reported that the cruise control was also not working to the service department when I arrive at the dealership. The vehicle was diagnosed with a bad left rear speed sensor at 185 miles and again that the vehicle was safe to drive. On 12/04/15 at 334 miles the sensor was replaced. As I was going home on the interstate highway and less than 10 miles away, the same lights and warning readouts came back on. I immediately turned the vehicle around and proceeded back to the dealership. On my way back to the dealership while slowing down, a loud metallic banging/rattle could be heard coming from the rear end. When I got back to the dealership, I explained the same symptoms happened again as before and that now clanging/rattle in the rear end had developed to the service manager. At approximately 4:00P.M., I received a call from the service department and was told that a rear wheel bearing was not installed correctly from the factory, that it had done some damage and that the parts were ordered. I expressed my concerns about possible other damage such as the brakes, tire, sensors or the rear housing and safety of the vehicle.
A D V E R T I S E M E N T S
- Manati, PR, USA