This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2016 Toyota Tacoma. Consumer writes in regards to leaking differential. The consumer stated the parts were unavailable to complete the repairs. The consumer believed that the repair exceeded a reasonable amount of time to be completed. The consumer was provided a rental, but it was not a truck. Updated 10/16/2017
The contact owns a 2016 Toyota Tacoma. When the vehicle was taken to the dealer, a leak was found in the rear axle differential where the bolts and the carrier needed to be replaced. The dealer was not sure when the parts would be available. The sales manager stated that it would be approximately 1 to 2 months for the parts and to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer stated that the parts would be available at the end of the month. The contact called the manufacturer the second time and was informed that they were not sure when the parts would be available. Case number: 1705042710 was provided. The VIN was unknown. The failure mileage was 13,200.
- Coarsegold, CA, USA
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- Midlothian, VA, USA