Bought the truck on Saturday 10/24/2015 before I left the dealership I mentioned the BSM system wasn't working. Dealership stated I had to be driving 5 MPH in order for the BMS to work. Once I left the dealership I immediately pushed the BSM button and to my surprise (sarcasm) I received a message from the computer system which read. (BSM not available) followed by system failure.
I immediately called the dealership and they stated to bring in the truck which I did on Monday 10/26/2015. I was told by the dealership Toyota told them not to touch the truck as they were going to send a special tech from Toyota. A brand new truck driven about 15-20 miles as the truck had 72 miles on it when I picked it up. It's now sitting in the dealership lot as I drive a gas guzzling Tundra. Very very dissatisfied with the ordeal as this wasn't the only problem with a new truck. What is going on with quality now a days. The more bells and whistle you have the more chances of having problems very early on.
Update from Oct 29, 2015: Dealer fixed BSM system on Toyota's recommendation to replace all the sensors however now the interior dash board lights including the radio controls, and climate controls are flickering on and off from bright to dim
A D V E R T I S E M E N T S
Bought the truck on Saturday 10/24/2015 before I left the dealership I mentioned the BSM system wasn't working. Dealership stated I had to be driving 5 MPH in order for the BMS to work. Once I left the dealership I immediately pushed the BSM button and to my surprise (sarcasm) I received a message from the computer system which read. (BSM not available) followed by system failure.
I immediately called the dealership and they stated to bring in the truck which I did on Monday 10/26/2015. I was told by the dealership Toyota told them not to touch the truck as they were going to send a special tech from Toyota. A brand new truck driven about 15-20 miles as the truck had 72 miles on it when I picked it up. It's now sitting in the dealership lot as I drive a gas guzzling Tundra. Very very dissatisfied with the ordeal as this wasn't the only problem with a new truck. What is going on with quality now a days. The more bells and whistle you have the more chances of having problems very early on.
Update from Oct 29, 2015: Dealer fixed BSM system on Toyota's recommendation to replace all the sensors however now the interior dash board lights including the radio controls, and climate controls are flickering on and off from bright to dim
- Juan Carlos O., Somers, CT, US