Mt truck was not even a month old and the AC popped and stopped working for no reason. The fact that the AC didn't work was not the real issue, when you buy a brand new ( new model) truck, you do not expect these problems. I took it in to my Toyota Dealer and everyone was cool and helpful, but no one seemed to really feel my pain. I was driving around a little two year old and his mom , and there were some uncomfortable moments. I asked Toyota Headquarters for a rental truck with a working AC. They said they could not do so, since it was not a safety issue. Some days and nights were really hot and muggy. Driving on the freeways with the windows open is not ideal. Anyway, they said they needed to get parts , so I picked up the truck the next day and they said they would call me when the parts came in. One week went by, then 3-4 weeks, by the time they got the parts, 3 months went by !! I took the truck in and they took care of it right away and the AC seems fine, since. I cannot believe it took that long to get a 'Special O-Ring'...? 3 months without AC is not good. But, in all fairness, the representative at Toyota Headquarters was really helpful , caring and seemed to have done all he could to help me get things taken care of. He called me regularly and kept me updated on the parts ETA. I had a 2009 Tacoma prior to this one , which I purchased brand new also. I did not have any questionable issues with that truck... I loved it !!. Kinda sorry I traded it in. I think the biggest issue , is that I have lost a lot of confidence in my new truck.... I keep wondering, what else is going to go wrong... sure enough, I now have other issues. ( see other complaints....Wind noise and Suspension noise ...)