This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Reporting problems with my 2013 Toyota Tacoma VIN [xxx]: although the vehicle has been very reliable otherwise, there are three significant problems I have had with my vehicle: 1. the vehicle can experience sudden acceleration, noted especially while idling. The set idle speed, which the dealer has told me conforms to manufacturer's guidelines, is very high, and when at a stop sign or other stop, it can suddenly lurch forward. The sudden acceleration, which may be linked to idling while the air conditioning is on, is very alarming. In one instance, linked to what I describe in item 2, I believe this was a contributor to a crash into my garage, causing considerable damage. 2. the floor mats, which were a manufacturer's accessory for the vehicle, can easily become detached from their eyelet hooks, and may then slip under the brake pedal. This was also a likely contributor to the accident described above. 3. the sun visor retaining bracket no longer works on the driver's side, and it no longer has the required tension to hold it up. The bracket assembly is a cheap plastic bracket. I?M sure Toyota can come up with some fix and change this for future models. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Toyota Tacoma. While driving 40 mph and attempting to make a right turn, the steering wheel began to pull in the opposite direction. The contact stated that there was an abnormal noise emitting from the front of the vehicle. The vehicle was not diagnosed or repaired. The local dealer was contacted by telephone and the contact was informed of NHTSA campaign number: 14V054000 (service brakes, hydraulic, electronic stability control); however, the VIN was not included in the recall. The contact stated that the failure recurred four times. The manufacturer was notified of the failures. The approximate failure mileage was 56,000.
The contact owns a 2013 Toyota Tacoma. While driving 40 mph, the ABS activated on its own and the vehicle started to vibrate while making a turn. The contact was unable to determine if any instrument panel warning lights were illuminated. The contact was able to maintain control of the vehicle. The vehicle was not diagnosed or repaired. The contact has possession of vehicle. The failure mileage was 104,905.
2013 Tacoma, from parked position, started truck, release parking brake, foot on brake pedal, shifted to drive, accelerated, move about 5-10 feet truck acted as if brakes had been applied, would not move. I placed truck in park position shifted to drive and proceeded as normal. This happened two more times that same day about 20 minutes apart.
I have been running the same wheels and tires on the vehicle since it was brand new, running 17" aluminum wheels with a 10- ply rated 265/70/17 Michelin lt which is a standard size for this vehicle. At about 47,000 miles the traction control on my Tacoma started acting up badly making it very dangerous to drive on mountain roads with super-elevated turns. Basically the truck thinks it is sliding when it's not even close to breaking loose at 35 mph. The sensors or computer is failing causing the right front or left front wheel to pulse (apply brake pressure) which results in the vehicle pulling in the opposite direction I am steering. This is at low speed 35 to 40 mph. This is a very dangerous situation and I explained that the vehicle is 'pulling me across the center line into on coming traffic which could cause a head on collision and I got no response other than " if my shop foreman tells me the truck is operating as designed there is nothing more we can do or you. When I called it to the attention of the service manager and shop foreman at northridge Toyota, I was told the vehicle shows no errors so the truck is "operating as designed' and their suggestion was to deactivate the traction control from now on, each time I drive a mountain road. I explained that they were asking me to deactivate the on board safety measures on the vehicle in order to drive the truck in the highest risk driving conditions, they again said the truck was operating as designed and that I should not expect their to be any repairs made. This is absolutely inexcusable. They went on to suggest I seek a second opinion at another dealer and they sent me down the road in my truck even though I told them the symptoms, duplicated the problem with shop foreman in the truck and most importantly that the truck was unsafe to drive. Fascinating!!!
- Woodland Hills, CA, USA
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What happens: The front anti-lock brakes independently actuate for approximately.5-2.5 seconds. When: Turning left 90%, right 8% and forward 2% the most frequent is a left turn where the bank of the road is at a significant angle. It is terrifying on a mountain road to have your front end dive down and loose control. My nerves are on edge with every turn, wondering if the truck is going to do its dive. My girlfriend refuses to ride in the vehicle because of it. It started happening approximately a year ago and I had faith Toyota would come out with a fix. Toyota hasn't and there are numerous articles/complaints about the exact issue. It is a serious problem, especially on winding roads with oncoming traffic. And only a matter of time before something horrific happens. That one inexperienced driver that doesn't react quickly enough. Please put out the fix before the accident happens.
Driving to work traveling at between 55-60 I was going around a slight curve my foot was on the accelerator and out of no where the ABS or stability control or something caused my truck to slam on the brakes causing the front to dive down and a temporary loss of control. No crash just spooked. I drive the route every day the same way never had this happen before. The skid indicator was flashing but no noticeable skid. I am sensitive to that feeling and there was none detected prior to this happening.
In stop and go heavy traffic on interstate, brake pedal went almost to the floor. On taking truck to Toyota dealer, a failed brake master cylinder was replaced under warranty. No explanation was offered as to why a vehicle with only 6000 miles on it would suffer a failed brake master cylinder which could have resulted in a crash and injury to other cars and passengers.
When braking between 45-65 mph, I can feel a strong shimmy and shaking in the steering wheel. I have to let off the brakes or it feels like something is going to break in the drive train, steering column, or wheels are going to fall off. Its very scary and dangerous, especially when you might not be able to stop the vehicle. I've asked the Toyota dealer to check it once and they didn't do anything to fix the problem. This is particularly unsafe when driving 95 or the turnpike, and you have to brake hard at times.
The contact owns 2013 Toyota Tacoma. The contact stated that while driving approximately 20 mph making a right turn, the steering wheel became hard to maneuver and the tires made a dragging sound. The ABS and traction control system warning lights illuminated. The failure recurred multiple times. The vehicle was towed to the dealer. The technician was unable to locate a problem. The manufacturer was notified of the failure informed the contact that the VIN was not included in recall NHTSA campaign number: 14V054000 (electronic stability control, service brakes, hydraulic). The approximate failure mileage was 3,053.
I would like to submit a complaint to the administrator National Highway Traffic Safety Administration due to a recall on my Toyota Tacoma truck. I recently called a Toyota dealership (servco waipahu) and explained that two out of the 3 indicator lights noted on my safety recall letter came on while I was driving and did not turn off. Knowing that this was not a good sign, I moved to the side of the road and tried to turn off my car. In doing so, nothing happened. The indicator lights continued to illuminate. When I called, they were well aware of my recall issue however did not show any concern of the problem that I just stated. The service department told me that they were booked with cars and were unable to service my car until June 23. That is more than 50 days away. The note/recall letter mentions that the functions being inoperative "can increase the risk of a crash" and that if the lights do not turn off, I needed to call for "immediate" diagnosis and appropriate repair. In asking how serious was the issue, the lady could not help me nor did she try to get somebody on the phone. They mentioned that I could bring in my car and leave it for standby. She also mentioned that it could take a week. I would be without a car for a week. How do they expect me to go to work? I am frustrated because it is not my fault that my car is one of the many that are being recalled, so there should be at least something to help those that would be inconvenienced without a car. They did not offer anything. I know the update/recall will be without a charge however the amount of time people will be inconvenienced is not worth it. I was willing to take my car in since the light was on, however to not have it for a week or more, I don't know about that. Thank you for having such site to voice my concerns. I am about safety and customer service, and I don't feel I received that today!
Brand new vehicle experiencing a hard thumping noise that feels like the vehicle is being hit from behind when coming to a stop. This noise is felt throughout the vehicle and has been duplicated to Toyota. The thump is experienced going forward and reverse. First explanation from Toyota was that the drive shaft is binding under the pressure where it meets the slip yoke and then abruptly releasing that pressure. This thump feeling can be subtle or quite powerful. Any issues with the drive train can be dangerous to both the vehicle occupants, and the vehicles traveling behind said vehicle. Toyota engineers have been to the dealership and have not been able to determine a cause. I have spoken to other dealerships that state the Tacoma and 4runner are affected. After dropping off my vehicle many times, this issue has still not been resolved.
The vehicle has extremely grabby brakes and I feel that they contributed to the loss of control I experienced on slippery road surfaces. As I attempted to gently slow down by applying the brakes I lost the back end of the vehicle resulting in a loss of control. The road conditions were not favorable, but I have driven may other vehicles in much worse conditions without experiencing this issue. I feel that probability of losing control of the vehicle would have been greatly reduced if the brakes were not grabby.
It happened in a Sunday afternoon. I was driving my truck 2013 Toyota Tacoma (brand new less than a month). I had friends riding with me. I knew there is a stop sign and I saw the stop sign about several blocks away and lifted my right foot off the gas pedal. When I slightly applied my right foot on the brake pedal, my truck didn't even slow down a bit even though I pushed the brake pedal to the floor. My truck kept going like accelerating itself with big noise like vroooooooooom. I kept my foot on the brake and meanwhile shifted the stick from D to N to R to P just in split of a second. Everybody in my truck was scared because my truck almost reared into the car at the stop sign and my friends thought we were going to crush into the car in front of us. The dealer grounded the truck the next day after I reported the incident and promised to make a thorough service to this vehicle and find the problem.
This is a very commonly reported phenomenon, see the websites listed at the bottom. Reported phenomenon has occurred approximately 10 times within the previous 5000 miles. When entering a turn with no brake applied, most commonly a cloverleaf, the vehicle stability control will engage and apply the brakes in the middle of the turn. No brake lights are displayed so vehicles behind are not aware of the sudden slowing. Environmental conditions were dry, sunny, and the vehicle speed is well within a safe speed. This is very repeatable in specific locations. This problem was been reported to dublin Toyota and they do not know how to fix it, but will charge me to try a zero point calibration which is not proven to resolve this known problem....www.tacomaworld.com/forum/2nd-gen-Tacoma/112351-vsc-lift-interaction-how-common.html.......http://www.tacomaworld.com/forum/suspension/41215-lift-vsc-answer.html..........www.tacomaworld.com/forum/2nd-gen-Tacoma/167922-who-has-problems-after-3-less-lift-vsc-who-doesnt.html........http://www.tacomaworld.com/forum/2nd-gen-Tacoma/272560-ABS-activates-occasionally-after-front-end-lift.html........www.tacomaworld.com/forum/2nd-gen-Tacoma/92474-recalibrating-vsc-why-how.html..... my truck has an aftermarket add a leaf which increases ride height by 1.5". this truck has the same components that my previous 2006 truck had with no previous occurrences. Please keep in mind that many Toyota dealers offer this vehicle with up to a 3" lift.
A D V E R T I S E M E N T S
- San Antonio, TX, USA