This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cpsc: 2010 Toyota Tacoma: Consumer stated the left rear brake is rubbing against a piece of metal that is attached to the frame. The consumer stated the brake line rubbed against a piece of metal when the springs on the vehicle flexed. The brake line was damaged due to the rubbing and may at some point, rupture. It appeared the damaged brake line, was caused by the defective springs or poor placement of the brake line in relationship to the piece of metal.
This is a follow-up to ODI numbers 10444039 & 10444967. After much work on my part, a Toyota factory representative examined the vehicle in question on three separate occasions. The factory represenative was able to reproduce the occurence twice. The solution or guess at the time, was to replace the automatic transmission. This was done on 3/12/12. The problem still occurs. I have experienced and documented the occurrence over 150 times since December 2010. Last contact with the Toyota executive branch deemed the vehicle to be operating as "designed". final outcome was made after finding another vehicle (just one) like mine in the state of Virginia. That vehicle was taken out and driven by a factory representative. That vehicle also shuddered while breaking to and maintaing the speed of 20mph. Final analysis/answer was that the computer had a problem with open and closed loops and a temperature involving 138 degree's. no further solutions were offered; vehicle "operating as designed". as of this date the vehicle in question has less then 19,000 miles and the following work has been done in an attempt to rectify that occurence "operating as designed"; 1) front rotors ground twice 2) a new transmission was installed 3) new rotors were placed on the vehicle to replace the ground ones. Two links that do work for anyone having problems are listed below: [xxx] (customer retention [xxx]) [xxx] (president & coo [xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Several months after purchasing my new vehicle (purchased 8/2010) I started to notice a shudder through the floor board and steering column. The shudder occurred sporatically and always at 20mph. It reminded me of driving over the rumble strips cut along freeways and prior to toll boths. The sudder occurs on upgrades, downgrades, turns, and flat roadways. A Toyota dealership has worked on the vehicle several times and been unable to locate the problem. I have been told that the dealership cannot reproduce the incident and that the vehicle is "operating as designed". dave zellers (customer retention for Toyota) assisted in my complaint and in the end refunded $890 as a sign of good faith (extended warranty price). Toyota has ground the front disks on two separate service occasions stating they were not flat. They have cut more metal from the front disks than I have used with only 14,000 plus miles on the vehicle. The problem still exists. I now believe there is a fluid restriction in the transmission or a problem in the drive train. Once the incident stopped when I placed the transmission into neutral. I have recorded the incidents and they have occurred at least 106 times and are still happening. Toyota has more or less written my complaints off closing out my last complaint number filed at the customer service line. This vehicle is a 4 cylinder 2wheel drive.
I have a Toyota Tacoma 2010. The way the brake and gas pedals are configured I frequently hit the gas pedal along with the brake pedal. The brake pedal when depressed goes almost to the floor. The pedals are so close together that the gas pedal is sometimes intercepted while braking causing the engine to race. This especially happens when backing up and my body is contorted to see out the rear windshield. It also happens frequently when wearing boots. I do not feel safe in this vehicle. I have referred the problem to the dealer. They say they have no remedy for the problem. I have gone to arbitration to no avail. Now I learn that Toyota has a fix for this problem introduced in the 2011 models. The fix is referred to as smart stop technology [sst]. they disable the electronic throttle control when the brake pedal is depressed. I have asked Toyota to retrofit my vehicle with this fix but so far I am being stonewalled.
Ltr on behalf of concerning the safety of his 2010 Toyota Tacoma pickup truck due to mechanical errors with the accelerator and brake pedal; reply attn bilal malik/patchogue district office; dot # 2011-1195 the consumer stated when the accelerator pedal was applied lightly from a stop, the vehicle would sometimes lurch forward enough to throw his head back into the headrest. On slippery road surfaces the vehicle fishtailed. Also, when the brake pedal was applied, it would travel closely to the floor, lower than the accelerator pedal. The consumer stated the accelerator and brake pedal were designed too close together and sometimes his foot would hit the accelerator pedal while attempting to brake.
- Mastic Beach, NY, USA
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The contact owns a 2010 Toyota Tacoma. The contact was driving approximately 10 mph and exiting a residential driveway. As the brakes were engaged, the vehicle did not respond and the vehicle rolled to a stop. The failure recurred twice before the vehicle was taken to the dealer for inspection. The technician advised the contact that there were no failures and it was a characteristic of the anti lock braking system. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The approximate failure mileage was 23,000. The VIN was not available.
When driving down my driveway in ri at approx 6-8 mph, I applied my brakes to stop at the bottom of the driveway before reaching the main road. My brake pedal kicked back, got hard to depress as the ABS took over and I had no brakes at all and could not stop. The brakes were not operating at all. I went uncontrollably out into the middle of the road.
The contact owns a 2010 Toyota Tacoma. The contact took the vehicle to the dealer in order have the brake override system installed. After the vehicle was repaired the brakes felt spongy. While driving 25 mph the contact applied the brakes and the vehicle would not slowed down causing the vehicle to crash into the rear end of another vehicle. The contact suffered a minor back injury. The contact called a local mechanic to examine the brakes who confirmed that the brakes were faulty. The mechanic also advised the contact to take the vehicle to the dealer since the warranty was valid. The contact did not take the vehicle to the for further diagnostic testing since the dealer installed the brake override system a week prior to the crash. The failure mileage was 7,000.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA