This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Tacoma. The contact stated that he purchased an extra protection package for the vehicle that would cover the windshield. The dealer stated that the manufacturer of the windshield installed an etching into the glass to protect the vehicle against theft. The contact was also informed that there was a permanent plate installed in the windshield to prevent it from shattering. While driving less than 50 mph, a rock crashed into the front windshield and caused a large spider-like crack and a dime-sized hole. The current and failure mileages were less than 2,000. Updated 4/28/09 the consumer believed the security etching located on the bottom driver-side of the windshield contributed to the windshields breaking when a small stone hit it. He believed the etching weakened the windshield substantially. Updated 04/30/09.
- Plains, MT, USA
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- Plains, MT, USA