This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had my mechanic take the passenger door panel off to investigate a rattle in the door. What he found was the seat belt anchor bolt for the front passenger had come loose and was rattling around inside the access door ( a rear door where the front passenger seatbelt is mounted). This is a serious safety problem as the seatbelt would not have worked properly in an accident, not being properly bolted/anchored to the vehicle. My mechanic stated he has never seen a bolt like this come loose before, usually they are so tight they are very difficult to remove. I have never received a recall notice for this problem and have always taken this vehicle in for all recalls. I am really upset as I now see Toyota has an informal recall for this problem, yet I had to pay a mechanic to fix it. The consumer did have the recall repair performed.
TL- the contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 14V604000 (suspension), 13V337000 (seat belts) and 11V148 (tire) the contact called several dealers including the Toyota direct dealer (614-476-1979, located at 4248 morse rd, columbus, oh 43230) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 14V604000 (suspension) and 13V337000 (seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Seatbelt inertia reel locks up under normal (non emergency) driving maneuvers, such as normal stops, low speed curves, etc. Seat belt will not unlock, thereby pinning driver to seat. Driver is trapped in seat for several moments until seatbelt decides to release. This is a problem because, while pinned to seat, driver cannot lean forward to look out windows and mirrors--which often need to be done quickly to maintain situational awareness. Dealer refuses to acknowledge or fix problem.
I have an '09 Toyota Tacoma extra cab. When I exit the vehicle the seat belt gets caught on my shoulder and twists in such a way as to not retract properly. If I then open the rear door, the belt will always get trapped by the bottom of the rear door when I close it. Since the belt is not in the proper place and not secured by the proper anchor point I feel that in the event of an accident the seat belt will not be able to hold my hips in the seat and result in my sliding under the belt. On more than one occasion I have had to break hard to avoid in-attentive drivers and felt the belt suddenly go slack as I was sliding forward in my seat. I mentioned this to my local dealer, showed him the problem and his only reply was "seems to be a bad design". is this the best they can do; call it a design flaw? this has happened more than once, today included.
A D V E R T I S E M E N T S
- Rancho Cordova, CA, USA