This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Tacoma. The contact stated while sitting idle with the engine running, there was an unusual increase in engine rpms to 4000 for approximately three minutes. The vehicle then resumed normal idling. The dealer was unable to duplicate the failure. The contact stated the failure occurred approximately three times before taking the vehicle to the dealer. The vehicle was taken to the dealership where the contact was informed that the failure the failure mileage was 1,500 and the current mileage was 3,500. See also 10288703 updated 05/19/10 additional documents received updated 06/01/10 additional 06/08/10 updated 06/09/10.
I live in charleston, SC and I purchased a 2009 Toyota Tacoma on March 17, 2010 with 12,000 miles on it. I was excited to take it on vacation to the Florida pan handle over the easter weekend. My excitement turned to a nightmare on Saturday April 3rd when while passing another vehicle on a rural road in Florida the Tacoma gas pedal pulled away from me and the car engine went to maximum RPM. I put the Tacoma in neutral and coasted to the side of the road. The engine continued to rev at max RPM, even after I turned it off and then restarted it. I had the truck towed to the nearest Toyota dealer which was located in tallahassee fl. The service director at legacy immediately stated that the floor mats caused the acceleration. He provided a rental car for me for the remainder of the weekend, and told me he would have the truck checked out on Monday morning. I received a call back on Monday afternoon telling me that Toyota was releasing the car back to me, and that it was safe to drive. I told the dealer that I felt the car had a problem, and that I did not feel that it was safe to drive. I am certainly not an automotive engineer or a mechanic, however I do have a master's degree in mechanical engineering, and have been a licensed professional engineer for 20 years. I rented another car at my own expense, and drove 400 miles back to South Carolina on Tuesday April 6. my 19 year old son was graduating from marine bootcamp at parris island on Thursday April 8th. I am currently without a car, and more than 400 miles away from where my truck is currently located.
2009 Toyota Tacoma truck. This is a second "failure" report due to rapid acceleration. First report was made on 12/03/09 or 12/04/09 to you for same problem. Your case # [xxx]. NHTSA id # [xxx]. see also 10294490 and 10367974. On April 13, 2010 at 1:25 pm I was leaving a commercial parking lot in my Tacoma truck. I backed out of the parking space in reverse, came to a stop, and then moved the shift lever down towards drive. When the shift indicator reached neutral the engine immediately began to accelerate rapidly up to 4,500 RPM. This time I waited about 10 seconds and then the engine wound back down to normal idle. My foot was only on the brake, not the gas pedal, and there is no floor mat problem. During the Dec-09 incident I did not wait for the engine to slow down. I just turned off the ignition. My Tacoma's situation seems to be connected to the floor-mounted gear shifting mechanism in some way since this has happened twice. I did/will not take the truck to the dealer since they will find nothing wrong just like the last time. The truck mileage was at 14,102 miles on 4/13/10. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Unintended acceleration in a 2009 Toyota Tacoma. While shifting from the 3rd to 4th gear, the engine stayed at high speed even though my foot was off accelerator pedal. I was able to get the truck off the road with the engine off. After getting out of traffic, I restarted the engine and it was still racing. I turned it off and restarted it about 1-2 minutes later and it was normal.
2009 Toyota Tacoma gas pedal stuck on freeway on our 16 year old son. We had taught him from seeing Toyota on the news to put it in neutral and get to the side of the road, which he did successfully. The truck was towed to thousand oaks Toyota, they stated nothing was wrong and asked for my son to "drive it with a technician and try to replicate the problem". we sold it back to them, lost $8500 dollars, the dealer was unhelpful and other imho rude and Toyota corporate 800 number didn't answer after 5 attempts and 3 hours on the phone. We are extremely upset about this.
- Thousand Oaks, CA, USA
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Purchased new Toyota Tacoma trd sport in Aug 2009 with zero miles. All seemed ok, other than a few frustrating cab rattles here and there. However, I also noticed that as my truck neared more miles (7,000 current), I now have to press on the brake pedal a bit harder, yet when I brought this up to the dealer, they stated all was normal and could not replicate. I've had a couple of instances where I've had to press the brake pretty hard to come to a stop or slow down. It seems I need to ride it a little harder than when I first bought my truck. I also want to add, that besides the irritating rattles (door panels/tray holder in center console below the steering wheel - which was replaced, but still make pop sounds here and there, the other smaller rattles - some of which were coming from ill-fit window seals were not really fixed. The dealer replaced the seals and the popping sounds stopped for a day or so then returned. I found the problem is the seals tend to be somewhat improper fit. In other words, they are too large and cause the rubbing. I personally corrected this by removing all door panels only to find out that some of the rattle sounds I had complained about merely had a small piece of felt on the backside, which did not completely cure the problem. I purchased an entire roll of this material myself and coated the inside of each door panel then added a small piece of weather stripping to the inside of door panel edge where it touches the glass window. This helped considerably in reducing air noise and no more rattling. My complaint is still with the brake pedal sometimes, not always, needing to be pushed harder than normal to come to stop or slow down. On other thing I addressed with the dealer was the fact that when I slow down and make turn, not complete stop and go, my engine RPM's don't decelerate quickly enough for the transmission to catch up. Dealer states this is normal operating rpms catching down to shift down of tranny.
The contact owns a 2009 Toyota Tacoma. While the contact was turning into his garage, driving 10 mph, the vehicle suddenly accelerated. The contact was able to apply the vehicles brakes to stop the acceleration. The vehicle has not been diagnosed by the dealership and the manufacturer had not been informed of the failure. The current and failure mileages were 6000.
Dealer fails to admit that there is a problem. They could not reproduce the complains in a road test and insist there are no recalls. The vehicle races and is very difficult to stop at times. They adjusted the transmission but the problem is worse now. I have almost gone through a building because I could not stop the vehicle. 4 others have driven the truck and complain of the same difficulty.
My complaint is related to the Toyota recall, the accelerator pedal on my Toyota Tacoma 09 got stuck while driving on the golden state 5 fwy where I miraculously avoided an accident by pulling back the pedal with the tip of my shoe.
This is my second complaint concerning my 2009 Toyota Tacoma. The other was a transmission problem, however, this frightening experience was different. I was doing about 65mph on the expressway when I pushed the accelerator. The truck did not accelerate, but instead the engine revved up very high. The RPM's dropped when I took my foot off the accelerator. I was so frightened that I pulled over to the side of the road. I am now afraid to drive my Toyota, but I must drive it to get to work. These malfunctioning Toyota's are so dangerous. The mileage on that date was about 3800.
I received a recall notice from Toyota around September of last year. In this letter they said they would contact me about the accelerator problem with this vehicle. Now I am hearing about people with the accelerators sticking in the wide open position and other problems, so I don't know if I even want to drive this truck anymore. Should I park this truck until I hear from them? this is crazy.
I experienced a case of uncontrollable acceleration in my 2009 Toyota Tacoma. It occurred on Feb 25, 2010. I started my vehicle in my garage normally. My foot is on the brake. I let it idle for a short while until the idle rate went under 1500 rpms. I shifted it into reverse and the idle speed went under 1000 rpms. Foot is still on the brake. I let it back out of the garage onto the driveway and then onto the street turning the wheel partially to align myself into the street to begin to drive away. Foot is still on the brake when I shifted into drive. As soon as I shifted into drive it accelerated uncontrollably. My foot is still on the brake, but I realize that the brake will not stop it. I had to make a quick turn to avoid running onto the curb/mailbox and then I quickly shifted it into neutral to bring it to a stop. It came to a stop and I look down at the transmission and I actually shifted it through neutral into reverse. But, it at least was stopped. I contacted my local Toyota dealer in ames, ia and they said to bring it in and they would take a look at it. I took it in on Mar 4, 2010. They said they ran all sorts of diagnostics on it and it checked out fine. They said they contacted Toyota and opened up a case number and would let me know when they knew something more. My vehicle was on the floor mat recall, but the same dealer looked at it last year and said the floor mat was fine. It was not on the foot pedal recall. I believe this is an electronic problem that Toyota is trying to hide with these other recalls. I have no confidence that this problem will not occur again and believe Toyota needs to address this asap.
My 2009 Tacoma when slowing or going around a corner, primarily a right turn fails to accelerate when the pedal is pressed and the engine races momentarily, then engages. I have had it in to the dealer on more than one occasion only to be told that the problem is the "drive by wire" which is electronic, how can Toyota say that there is nothing wrong with the electronics when they blame the reverse problem on electronics?
The contact owns a 2009 Toyota Tacoma. He purchased the vehicle on April 20, 2010. While driving the vehicle home on the date it was purchased while he approached a stop sign with his foot on the brake. The vehicle accelerated as he kept his foot on the brake until the vehicle slowed down. He took the vehicle to the dealer and he asked if the brake pedal was too close to the gas pedal. The dealer stated that nothing was wrong with the vehicle. On February 18, 2010 he took the vehicle back to the dealer for inspection and the dealer stated for the second time that nothing was wrong with the vehicle. Immediately after he left the dealer, he drove into a shopping center parking lot and the vehicle suddenly accelerated over a curb and collided into an empty store window. The saint george police department incident number is 10P004639 and the accident number was 239-10. The vehicle was replaced after the crash occurred. The failure mileage was 328 and the current mileage was 4,960. Updated 3/30/2010 updated 00/07/10
As the vehicle is coming to a stop and I am putting on the brake, the engine revs up uncontrollably. My foot is pressed hard on the brake, and is nowhere near the accelerator. The only way I can stop it is to quickly put it into neutral. I keep it in neutral and keep pressing my left foot hard on the brake. After it revs up to about 6000 RPM, it finally goes back to idle. This has happened on four different occasions in the last five months. The first incident occurred within a couple weeks after I purchased my brand new vehicle. I have taken this vehicle into the Toyota service center twice for this problem. They didn't know how to fix it since they say it has to be doing it when they look at it. They have documented it in their files and confirmed that the unexplained acceleration is not caused by a floor mat defect.
The contact owns a 2009 Toyota Tacoma. While driving 70 mph on a hill with the cruise control activated, the vehicle changed gears and the rpms increased rapidly. The failure has occurred approximately 20 times. The dealer was contacted, test drove the vehicle and duplicated the failure; yet, they said that there was nothing wrong with the vehicle. No repairs were made to the vehicle. The failure mileage was 6000 and the current mileage was 17311. Updated 03/19/2010. The consumer stated the transmission down shifted into second gear. Updated 07/19/10
I have a 2009 Toyota Tacoma. I have had 3 instances where the truck would hunch up at a stop light like someone was pressing on the gas pedal as I was on the brake pedal. In the last case the truck was being driven out of a church parking lot at a low speed and the vehicle took off and lost control and hit a car. I personally inspected the floormat entrapment the floormat was not even close to the pedal. I have been a technician for 25 yrs and believe it is in the controller. I contacted Toyota and they want to send someone out to inspect it. It has not been repaired for all damage yet. Luckily no one was hurt. This vehicle only has 4,825 miles on it.
Accelerator sticks when I let off the gas pedal. Pedal does not stay physically depressed, it just doesn't slow down. If I push in clutch, engine races and RPM stays high. Dealer told me this was engineered into the vehicle to "assist with shifting".
Truck surges forward after backing up and then driving forward or turning wheel from stopped position and then driving forward (I.e. after filling up with gas).
2009 Toyota Tacoma accelerator police report on file with sioux city Iowa police dept. I rearended a minivan at an intersection where she was stopped for a red light due to the vehicle lunging and failing to stop despite me standing on the breaks.....Toyota dealerships are not fixing the pedal as recall is ordering since they say it is not on the recall list. We have had this vehicle for 1 year on a 3 yr lease. My husband drives it as I feel unsafe in it and it has "acted up" for him on several occasions. We are getting no assistance from Toyota in fixing this defect or letting us out of the lease. In order for us to "trade" it for a Ford F150 we have to eat $4000 of negative equity... I strongly feel that we are putting our lives in danger by driving this vehicle but have no choice since we both have a 30 mile commute in opposite directions. Its not like we have other vehicles to drive instead. According to your website, it has a recall, but when billion Toyota in sioux falls sd runs the VIN they claim it has no recall. We need your help!
A D V E R T I S E M E N T S
- Huntingdon Valley, PA, USA