This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Toyota Tacoma. The contact stated that that there was corrosion underneath the front end of the vehicle. The dealer was contacted and stated that the vehicle had corrosion but that the vehicle was out of warranty and provided no further assistance. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty and advised the contact to contact the NHTSA Hotline to report the failure. The failure mileage was 109,000.
The contact owns a 2008 Toyota Tacoma. The contact stated that he took his vehicle to get inspected and was informed that the chassis was extremely corroded and would collapse if the mechanic attempted to jack the vehicle up. The contact became aware that the failure was common. The contact stated that the vehicle was included in a service campaign where rust inhibitor was applied on the chassis of the vehicle however, the treatment failed to prevent the subframe from rusting. The dealer nor the manufacturer was not notified of the failure. The failure mileage 267,000.
The contact owns a 2008 Toyota Tacoma. The contact stated that after taking the vehicle in for inspection at auto nation, he was informed that the vehicle's subframe was corroded. The vehicle was coated with a protective sealant to avoid further corrosion. The contact stated that he noticed more corrosion to the vehicle. The contact took the vehicle to the dealer malloy Toyota (400 weems ln #3609, winchester, va 22601; (540) 678-1791) who informed the contact that the subframe had rotted through and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 199,773.
2008 Toyota Tacoma. Consumer writes in regards to the heat shields above exhaust pipes and catalytic converter. The consumer stated the fasteners attached to the body, deteriorated causing the heat shield to fall off.
This complaint is in regards to the frame of my 2008 Toyota Tacoma truck VIN #[xxx]. the complaint is based on the severe corrosion problem with the truck frame. The truck was still under warranty when I first noticed it in 2011. Before the warranty expired I took the truck to a local Toyota dealership for them to inspect the frame and have a recall addressed. At the time I was told it was minor surface rust and they were not willing to do anything about it. Fast forward to April, 2012 when I sent an email to Toyota motor co., their response was for me to contact the customer relations manager at the local dealership. In the same email I was informed that the vehicle's frame warranty was for 3 years or 36,000 miles. Fast forward to August/September of 2013. I spoke with the customer relations manager and scheduled an appointment for the frame to be inspected. When the truck was on the lift the service manager didn't even care to look at the frame. The local dealership is not interested in helping me at this point. I was told that the amount of frame rust on the truck is "normal'. they suggest I have the rusty frame undercoated. It's too late for that. There are several areas of the frame that has severe corrosion. My concern is the possibility of the frame cracking, etc. Needless to say, while I'm driving down the road. It is a safety concern, and the truck should not have problems like this at 5 years old. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Philadelphia, PA, USA