This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hi My name is [XXX] I currently own a toyota 2006 tacoma for which the frame broke this week and now not drivable. I learned when I took my car to a local dealer for a recall seat belts and other issues in 2021, the Dealer told me that the frame was very rust and that I needed to contact Toyota USA as there was a recall to rusted frames that involved my vehicle year make. I called Toyota back then and they told me there was nothing they can do as that safety recall was expired. We cannot afford to pay oop for the fix of the frame and plus I emphasized to Toyota that I had never been notified at least I never got a notice. At this point I'm very concerned for my husband safeness that is the car he uses for work, we have been a very loyal customer to Toyota and now I'm very disappointed and more so concerned about my husband safety as Toyota seems not able to fix it I had filed a claim and they did not resolve in our favor. This is a formal complaint in regards to safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
This truck is for sale in Oregon with HOLES/RUST on the frame and the frame mount. It is being sold with a clean title which clearly with the frame damage it is considered a branded title. The car lot that is selling the truck will no disclose the frame issue when asked about the structure damage on the truck. BUYERS BEWARE!!!
I will try to give you as concise statement of my complaint as possible, however, I have copies I sent to the manufacturer and others that I'm willing to furnish you if requested. On 3/18/21, I wrote to Toyota's Executive VP, Chief Quality Officer, [XXX], stating my compliance with their notice of 7/9/15, requiring frame inspection, significant perforation not found, therefore they applied CRC corrosion resistant compound to my frame. As NO critical problem was noted, I felt I was good until during a later inspection was performed and rated more attention. On 3/29/21 during my next oil change I noted on a notation on an unusual service bill, typewritten not the usual custom printed type, a notation that I have 2 holes, approx. 3.5" on my frame, use caution if driving". At this time I found there was an open class action suit against Toyota. Toyota advised me that since I had not responded to more than one notification I was not included in the suit. I replied that "I DID NOT RECEIVE ANY SUCH NOTATION". As they did not send receipt requested or certified, I neither could prove sent or not received. I asked for consideration based on that to which, was denied. I have written also to CT Attorney General, CT US Senator, [XXX], with only the Attorney General's office stating Toyota's response was negative. I realize this is a late request, I was not aware of his avenue. I have Certified copies of each request for help, which I am more than happy to copy and send to you if you will try to help me right Toyota's wrong. I'm an 89 year old male just trying to right a wrong I believe done to me. I DID NOT RECEIVE NOTIFICATION FROM TOYOTA!, If I had, I would not be so persistent. I send my letters CERTIFIED, they should have had to also, could have solved this problem earlier. Please help me, thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact has noted that they still have yet to receive any compensation or resolution to this issue.
- Mystic, CT, USA
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The contact owns a 2006 Toyota Tacoma. The contact stated while having the vehicle repaired under recall, the mechanic stated that the subframe was rusted. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 50,000.
1. Frame was replaced under recall due to excessive corrosion, and now it's corroding again and should be replaced. also the trailer hitch is excessively corroded and was not replaced during the recall. I pull trailers all the time with this truck and don't want there to be failure with the hitch due to excessive corrosion. 2. The body paint and clear coat on this vehicle is weak and needs constant attention, and the body material turns to rust right away. This subject needs attention.
I recently bought this Tacoma used and just found out from my local mechanic that the frame is severely rusted and likely unsafe to drive. I immediately scheduled a frame inspection with Toyota. They confirmed that it was very unsafe to drive and gave me a quote of $14,711 to fix it. This is more than the value of the truck. Although Toyota acknowledged that there was a service campaign for rust issues on these trucks they said it had expired and there was nothing I could do.
The mechanic noticed rust the frame was rusty so recommend I take it to a metal shop to get an estimate for re-welding the frame and they are hesitant to even work on it because of how corroded it is. The cab is almost detached from the frame and the support above the rear axle is about to snap in half.
My frame rusted and broke into where spring hanger bolts to the frame. They are saying n was recalled but time has ran out but I did not receive a recall notice as we moved to another area of the state ( Ashtabula) where we bought a shop for our oilfield business then we moved to ( Cambridge ) and are now renting our first home from my daughter who bought it in New Concord. Sad thing is we had it to repair shop and had new steering, power steering pump, new front axles and no one said hey you should look at this frame it is rotten and I have a picture I can send you if you'd like.So it is totally broke into and the spring hanger is not attached and pushed the bed up and the driver nearly wrecked and we had to haul it back on a trailer.
The frame of the car is rusted and deemed unsafe. Due to the rust of the frame the car could be unsupported and cause potential harm to the driver and others on the road. The problem has been identified by a dealer and manufacturer. There were no warnings on the car about this.
The contact owns a 2006 Toyota Tacoma. The contact stated that while driving approximately at 10 mph, the fuel tank straps failed causing the fuel tank to detach from the vehicle. The vehicle was towed to the local dealer arlington Toyota located at 10939 atlantic blvd, jacksonville, fl 32225 jacksonvillle fl. Who diagnosed that the subframe had sustained severe rusting and corrosion and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000. The VIN was not available.
06 Tacoma frame that has rusted through the frame where the front and back section are welded together. Also on the arm to the shock has rusted through. The vehicle was inspected in 2018 and the leaf springs were replaced and was told the rest of the frame was ok. I only found the problem when the exhaust bracket was hanging down, which the weld broke from the rust.
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number: 09V388000 (vehicle speed control) and 14V604000 (suspension). The contact called and took the vehicle to the arlington Toyota located at 10939 atlantic blvd, jacksonville, fl 32225, and after two weeks, the technician stated that the frame was rusted and needed to be replaced prior to the recall repairs being performed. The contact was informed that the vehicle was unsafe to drive. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 136,100.
The contact owns a 2006 Toyota Tacoma. The contact stated that the subframe was rusted and the vehicle would not pass state inspection. The vehicle was taken to gloucester Toyota located at 6357 george Washington memorial hwy, gloucester, va 23061, and the contact was informed by the technician that the vehicle was subjected to NHTSA campaign number: 14V604000 (suspension). The vehicle was repaired. The technician also informed the contact about an unknown frame recall that had expired. The vehicle was taken to an independent mechanic who diagnosed that the frame was rusted and needed to be replaced. The manufacturer was made aware of the failure but, offered no assistance. The vehicle was not repaired. The failure mileage was 126,000.
A D V E R T I S E M E N T S
- Clinton, MD, USA