I took my 2005 Toyota Tacoma in for a squeal in the window, under warranty. Sun Toyota told me I would need a regulator. I left my truck there for four hours, when I returned to pick it up, they informed me that my clutch was completely warned out. I didn't bring it in for any kind of clutch repair, mind the fact I was only at 26K miles. I asked how did they determined that. The guy in the service dept. Said he, "could feel it with his foot". that I would have to pay $800 up front for them to even look at it, and that would just tell them if there is a problem and if it was a warranty item or if I wore it out. I told them there was no way I could have worn out the clutch in 26K miles, they told me that teenagers can wear a clutch out at 18K miles, however I am nowhere near a teenager anymore. So anyway, I did not shell out $800. Instead I took my truck to my service man, that has nothing to do with Toyota, and told him everything that happened at Toyota. He could not believe what I had been told. Then proceeded to check out the truck, put it on a lift, took it down and adjusted the clutch, and told me there is nothing wrong with your clutch, and he didn't charge me anything! after that episode I contacted the BBB, I tried to contact Toyota Corp., useless! the BBB could not resolve this either. The bottom line is, Toyota the company stinks, they will tell you lies, to get money out of you. Then when you prove them wrong. They still won't admit they made a mistake. I love my truck and still own it. However now I tell everyone what a bad company Toyota is and to research it before they buy, so far I've talked three people out of buying one. I also have friends that have told me of problems they have had with their Toyota trucks!

- New Port Richey, FL, USA